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Question probable configuration error

  • JohnGrahamSlee
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9 years 3 weeks ago - 9 years 3 weeks ago #1 by JohnGrahamSlee
probable configuration error was created by JohnGrahamSlee
I am getting lots of errors on my website sleebooth.co.uk of the form:
Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.

I reported this before: www.webtrees.net/index.php/en/forum/help...-10internalredirects

As the .htaccess file in the sleebooth.co.uk folder is empty I'm stuck as to where the problem lies. Can anyone help, please?
Last edit: 9 years 3 weeks ago by JohnGrahamSlee.

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9 years 3 weeks ago #2 by vytux
Replied by vytux on topic probable configuration error
most likely a setting in the database either SERVER_URL or LOGIN_URL both of those should be empty unless there is a good reason to set them

Vytautas

webtrees 1.7.9 (MODS: vytux_cousins, vytux_gallery3, vytux_pages, fancy_imagebar, fancy_treeview, Ancestral fan chart)
PHP 7.1.2, MySQL 5.7.17 x86_64 GPL, Nginx (mainline)
ged.vytux.com
Help translate Vytux Modules at translate.vytux.com/

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9 years 3 weeks ago #3 by fisharebest
Replied by fisharebest on topic probable configuration error

I am getting lots of errors


Any pattern to these? Certain pages? Every page? Have you seen any errors, or is this just in your apache logs?

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

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9 years 3 weeks ago #4 by JohnGrahamSlee
Replied by JohnGrahamSlee on topic probable configuration error
I saw these in the Apache logs:
sleebooth.co.uk [Tue Mar 03 00:53:16 2015] [error] [client 144.76.185.173:57270] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
sleebooth.co.uk [Tue Mar 03 02:01:45 2015] [error] [client 144.76.185.173:52382] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
sleebooth.co.uk [Tue Mar 03 02:39:39 2015] [error] [client 93.186.202.239:41166] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
sleebooth.co.uk [Tue Mar 03 06:21:32 2015] [error] [client 176.57.141.193:45875] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
sleebooth.co.uk [Tue Mar 03 06:21:46 2015] [error] [client 144.76.201.69:52195] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
sleebooth.co.uk [Tue Mar 03 06:22:00 2015] [error] [client 144.76.201.69:58310] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
sleebooth.co.uk [Tue Mar 03 08:04:58 2015] [error] [client 188.143.235.101:55374] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
sleebooth.co.uk [Tue Mar 03 08:47:06 2015] [error] [client 88.198.56.239:56354] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
sleebooth.co.uk [Tue Mar 03 09:42:12 2015] [error] [client 66.249.93.210:44378] AH01215: PHP Fatal error: Uncaught exception 'PDOException' with message 'SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '1123638738-1123638738-Mozilla/5.0 (X11; Linux x86_64) AppleWebKi' for key 'wt_site_access_rule_ix1'' in /home/sites/nbepiphany.co.uk/public_html/sleebooth.co.uk/library/WT/DBStatement.php:83
sleebooth.co.uk [Tue Mar 03 09:42:12 2015] [error] [client 66.249.93.210:44378] AH01215: Stack trace:
sleebooth.co.uk [Tue Mar 03 09:42:12 2015] [error] [client 66.249.93.210:44378] AH01215: #0 /home/sites/nbepiphany.co.uk/public_html/sleebooth.co.uk/library/WT/DBStatement.php(83): PDOStatement->execute()
sleebooth.co.uk [Tue Mar 03 09:42:12 2015] [error] [client 66.249.93.210:44378] AH01215: #1 /home/sites/nbepiphany.co.uk/public_html/sleebooth.co.uk/includes/session.php(407): WT_DBStatement->execute(Array)
sleebooth.co.uk [Tue Mar 03 09:42:12 2015] [error] [client 66.249.93.210:44378] AH01215: #2 /home/sites/nbepiphany.co.uk/public_html/sleebooth.co.uk/mediafirewall.php(27): require('/home/sites/nbe...')
sleebooth.co.uk [Tue Mar 03 09:42:12 2015] [error] [client 66.249.93.210:44378] AH01215: #3 {main}
sleebooth.co.uk [Tue Mar 03 09:42:12 2015] [error] [client 66.249.93.210:44378] AH01215: thrown in /home/sites/nbepiphany.co.uk/public_html/sleebooth.co.uk/library/WT/DBStatement.php on line 83
sleebooth.co.uk [Tue Mar 03 11:47:24 2015] [error] [client 144.76.201.69:38776] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
sleebooth.co.uk [Tue Mar 03 12:56:27 2015] [error] [client 148.251.69.136:59884] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
sleebooth.co.uk [Tue Mar 03 13:18:20 2015] [error] [client 144.76.163.48:43475] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
sleebooth.co.uk [Tue Mar 03 13:28:48 2015] [error] [client 144.76.201.69:48979] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
sleebooth.co.uk [Tue Mar 03 14:56:29 2015] [error] [client 144.76.185.173:46350] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
sleebooth.co.uk [Tue Mar 03 15:25:08 2015] [error] [client 93.186.202.239:53188] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
sleebooth.co.uk [Tue Mar 03 16:41:50 2015] [error] [client 176.57.141.254:49155] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
sleebooth.co.uk [Tue Mar 03 16:46:06 2015] [error] [client 148.251.69.136:44120] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
sleebooth.co.uk [Tue Mar 03 16:46:21 2015] [error] [client 144.76.185.173:56929] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
sleebooth.co.uk [Tue Mar 03 16:46:35 2015] [error] [client 88.198.56.239:42802] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
sleebooth.co.uk [Tue Mar 03 17:42:33 2015] [error] [client 144.76.163.48:49351] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
sleebooth.co.uk [Tue Mar 03 18:01:39 2015] [error] [client 193.192.58.164:35553] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
sleebooth.co.uk [Tue Mar 03 18:08:30 2015] [error] [client 148.251.124.42:38368] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
sleebooth.co.uk [Tue Mar 03 18:36:07 2015] [error] [client 144.76.185.173:58422] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
sleebooth.co.uk [Tue Mar 03 22:57:03 2015] [error] [client 188.29.91.171:56775] AH01215: suexec policy violation: see suexec log for more details

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9 years 3 weeks ago - 9 years 3 weeks ago #5 by Jackie
Replied by Jackie on topic probable configuration error
Hello John,

Why is « sleebooth.co.uk » located in a folder of « nbepiphany.co.uk ». As vytux said, did you set any « Website URL » (or Login URL) in:

Administration -> Site configuration -> Site configuration tab
Administration -> Site configuration -> Login tab

If you did, remove them.


Attachments:
Last edit: 9 years 3 weeks ago by Jackie.

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9 years 3 weeks ago #6 by Jackie
Replied by Jackie on topic probable configuration error
John, off topic..
Why do you record in name field what should be in NOTE field?

Individuals from Chittlehampton connected in some way to SLEE


sleebooth.co.uk/family.php?famid=F001264&ged=sleebooth.ged

Why do you record in PLAC field, country level, what should be in Source Citations field?

District:Penzance; Vol:5c; Page:395.


You need to correct errors in your Place list : England and Englland (sigh)

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9 years 3 weeks ago #7 by fisharebest
Replied by fisharebest on topic probable configuration error
These rewrites are occuring in Apache, before the request gets to webtrees.

You should review your apache configuration. (i.e. virtual host setup and/or .htaccess files)

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

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9 years 3 weeks ago - 9 years 3 weeks ago #8 by JohnGrahamSlee
Replied by JohnGrahamSlee on topic probable configuration error
Thanks Jackie.
sleeebooth.co.uk is in a subfolder of nbepiphany.co.uk so that I get a reduced hosting rate from my ISP Heart Internet. How did you know it was?

I have deleted the entry for Website URL
Login URL was already blank.

No errors today :-)
Last edit: 9 years 3 weeks ago by JohnGrahamSlee.

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9 years 3 weeks ago #9 by Jackie
Replied by Jackie on topic probable configuration error

JohnGrahamSlee wrote: Thanks Jackie.
sleeebooth.co.uk is in a subfolder of nbepiphany.co.uk so that I get a reduced hosting rate from my ISP Heart Internet. Ho did you know it was?


John, you posted a list of your Apache logs. The path is clearly shown..
Example:

sleebooth.co.uk [Tue Mar 03 09:42:12 2015] [error] [client 66.249.93.210:44378] AH01215: thrown in /home/sites/nbepiphany.co.uk/public_html/sleebooth.co.uk/library/WT/DBStatement.php on line 83


Have deleted the entry for Website URL
Login URL was already blank.

No errors today :-)


Great!

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9 years 3 weeks ago #10 by Jackie
Replied by Jackie on topic probable configuration error
John, just for your information the client IP address « 66.249.93.210 » is Google search motor. So, in the example, Google spider was scanning and indexing (or trying to!) your website.

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9 years 3 weeks ago #11 by JohnGrahamSlee
Replied by JohnGrahamSlee on topic probable configuration error

Jackie wrote: John, off topic..
Why do you record in name field what should be in NOTE field?

Individuals from Chittlehampton connected in some way to SLEE

This goes back about 20 years when I was using Microfiche research and basic GEDCOM editing and created pseudo families to keep researched data together. Yes, I admit, I could use webtrees to file these in a better way probably but it's not top of my priority list. Sorry!

Jackie wrote: sleebooth.co.uk/family.php?famid=F001264&ged=sleebooth.ged

Why do you record in PLAC field, country level, what should be in Source Citations field?

District:Penzance; Vol:5c; Page:395.

This sort of thing occurs because of auto-complete. Enter "Penz" and the source citation data entered incorrectly once using Paste is easily entered into the wrong field again. Guilty as charged. But now corrected :-)

Jackie wrote: You need to correct errors in your Place list : England and Englland (sigh)

Done (sigh)

Dear Jackie,
Are you volunteering as proofreader for my family tree? If so, you're hired!!!!!! ;-)
So sorry to have caused you such despair. I'lll try to do better,Miss!
Best Wishes and Many Thanks,
John x

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9 years 3 weeks ago #12 by JohnGrahamSlee
Replied by JohnGrahamSlee on topic probable configuration error

fisharebest wrote: These rewrites are occuring in Apache, before the request gets to webtrees. You should review your apache configuration. (i.e. virtual host setup and/or .htaccess files)


Alas, the errors continue. I asked Heart Internet for advice and their response was:

"It appears that your server is trying to perform a loopback connection. Our servers prevent scripts making HTTP (port 80) connections back to the same server that they're running on, as policy.

This is done to prevent the possibility that mis-configured scripts could enter, essentially, an "infinite loop", making call-backs to themselves. Such a situation is extremely detrimental to server performance, and would negatively impact other users also on this shared server.

Unfortunately we are not able to lift this block on a per-site or per-script basis, so you will need to see if you are able to reconfigure the script (or contact the script authors for assistance doing this), or use an alternative script that doesn't require HTTP requests to its own server."

I haven't a clue what that means! What script are they referring to?

The .htaccess file in the sleebooth.co.uk file is empty. Would the .htaccess file in the parent folder (/public_html/) be relevant? If so am I safe to post its contents here or would that be a security threat?

Can you explain this at all, Greg?

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9 years 3 weeks ago #13 by fisharebest
Replied by fisharebest on topic probable configuration error

Would the .htaccess file in the parent folder (/public_html/) be relevant?


The error message (as far as I understand it) refers to a redirect *within apache*. So, yes, the apache config is relevant.

If so am I safe to post its contents here or would that be a security threat?


That all depends on what it contains.....

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

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