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Cannot log in - login.php not found
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Cannot log in - login.php not found 9 years 11 months ago #1

  • rola
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Hallo,
my hostig had a server crash. I was working at that time in my webtrees, but after restart of the server I am not able to login.
In Opera browser there comes a page not found page for login.php. In explorer there is a HTTP 500 internal error.

I think it is more a problem of my hosting than a problem of webtrees, but i would be glad for some hints so I can forward them to the provider.

Just for information - login into WordPress and also to my old phpgedview instaqlation is working properly.

Ladislav

PS viewing the webtrees directory the file login.php file is in the correct directory

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Re: Cannot log in - login.php not found 9 years 11 months ago #2

  • fisharebest
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<<In Opera browser there comes a page not found page for login.php. In explorer there is a HTTP 500 internal error. >>

Page not found =404
Server error = 500

It would be very unusual to get these two different errors for the same page.

What is the URL?
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

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Re: Cannot log in - login.php not found 9 years 11 months ago #3

  • rola
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deleted the URL

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Last edit: by rola. Reason: deleted the url of my site

Re: Cannot log in - login.php not found 9 years 11 months ago #4

  • ToyGuy
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  • Live like it's Christmas every day - Santa Stephen
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Obviously you fixed this as I see the LOGIN page just fine.
Clear your cache if you do not.
Please post what, if anything, you did to remedy this problem.
Santa Stephen the Fabled Santa
Latest webtrees at MyArnolds.com
Hosted by webtreesonline.com , a division of GeneHosts LLC
MacOS 10.6.8, Apache 2.2+, PHP 5.4.16, MySQL 5.5.28

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Re: Cannot log in - login.php not found 9 years 11 months ago #5

  • fisharebest
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Can you access your database using phpMyAdmin?

Try using phpMyAdmin to repair all of the tables.

If that does not help, check if you can write to the tables. For example, delete rows from the wt_session table.
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

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Re: Cannot log in - login.php not found 9 years 11 months ago #6

  • fisharebest
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@stephen - if you try to use the login page, you should get an "invalid user/password" message. Instead, you get a 500 error.

It is also ignoring changes to language/theme - so I am guessing that there is a problem writing to the database.
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

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Re: Cannot log in - login.php not found 9 years 11 months ago #7

  • rola
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The Login page is OK. the problem is when I try to login.

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Re: Cannot log in - login.php not found 9 years 11 months ago #8

  • rola
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Can you access your database using phpMyAdmin?

Try using phpMyAdmin to repair all of the tables.

If that does not help, check if you can write to the tables. For example, delete rows from the wt_session table.


Access via phpMyAdmin is OK.

After repairing iv got this message:
Table 	Op 	Msg_type 	Msg_text 
phpgedview.wt_block	repair	note	The storage engine for the table doesn't support repair
phpgedview.wt_block_setting	repair	note	The storage engine for the table doesn't support repair

Trying to delete a row from wt_session:
Chyba

SQL dopyt: 

DELETE FROM `phpgedview`.`wt_session` WHERE `wt_session`.`session_id` = '05pghesvhqurja6llfmt1j9s50' 

MySQL hlási:  
 #1030 - Got error -1 from storage engine

Does it mean, that the MySQL is not working properly?

Ladislav

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Re: Cannot log in - login.php not found 9 years 11 months ago #9

  • fisharebest
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Trying to delete a row from wt_session:
Chyba

SQL dopyt: 

DELETE FROM `phpgedview`.`wt_session` WHERE `wt_session`.`session_id` = '05pghesvhqurja6llfmt1j9s50' 

MySQL hlási:  
 #1030 - Got error -1 from storage engine


I guess your database was corrupted during the server crash.

The problem might affect just some tables - or it might affect all of them. Can you download/export them?
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

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Re: Cannot log in - login.php not found 9 years 11 months ago #10

  • rola
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Yes I can export/download the tables.

Ladislav

PS I am not very experienced with MySQL, and there are so much possibilities in the export table :-(

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Re: Cannot log in - login.php not found 9 years 11 months ago #11

  • fisharebest
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Export: Select

all tables
enclose in a transaction
disable foreign key checks
add drop table/view/etc.
.gzip
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

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Re: Cannot log in - login.php not found 9 years 11 months ago #12

  • rola
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OK done. I exportet not all tables only the tables with prefix wt_.

Ladislav

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Re: Cannot log in - login.php not found 9 years 11 months ago #13

  • fisharebest
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Good.

Next it is good to test this data. Do you have a local installation of webtrees, e.g. on your home PC.
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

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Re: Cannot log in - login.php not found 9 years 11 months ago #14

  • rola
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I dont have an instalation on a home PC, i will try to instal it and then to import the tables. I will report about the results perhaps on sunday.

Thanks for the help, and the quick respons.

Laco

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Re: Cannot log in - login.php not found 9 years 11 months ago #15

  • fisharebest
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If it works OK on your local computer, then you can delete all the tables on the server, and import the file there.
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

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Re: Cannot log in - login.php not found 9 years 11 months ago #16

  • rola
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Thanks to all, it seems it was a problem with innodb tables on the server. The provider has resolved this problem and now is my webtrees working properly.

Phpgedview was working properly - it uses MyISAM tables.

Ladislav

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