Please do NOT post requests for help here. Use the Help forum for that.
  • Page:
  • 1

TOPIC:

https://dev.webtrees.net/ is not available 5 days 2 hours ago #1

  • hermann
  • hermann's Avatar Topic Author
  • Offline
  • Premium Member
  • Premium Member
  • Posts: 667
... there are no "Links / Install statistics" and no Demo sites available at the moment.
Hermann
Designer of the custom module "Extended Family"

webtrees 2.1.7 (all custom modules installed, php 8.1, MySQL 5.7) @ ahnen.hartenthaler.eu

Please Log in or Create an account to join the conversation.

https://dev.webtrees.net/ is not available 5 days 2 hours ago #2

  • fisharebest
  • fisharebest's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 16475
What ISP and what IP are you using?

a) yesterday/today several people in different parts of the world have reported that they cannot access the server - but it is up, and I can connect to it from the UK.

b) this morning, I updated the server's firewall rules - lots of robots/crawlers/hackers are slowing my server.
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

Please Log in or Create an account to join the conversation.

https://dev.webtrees.net/ is not available 5 days 1 hour ago #3

  • JanSneijders
  • JanSneijders's Avatar
  • Offline
  • New Member
  • New Member
  • Posts: 5
it seems that hosting.webtrees.net is out of order.
geneakatwijk.webtrees.net
The website worked until about 1:00 PM.
After that, our website went offline.
I asked my colleagues who work on the website if they also encountered problems.
They also could not open our website.

Please Log in or Create an account to join the conversation.

https://dev.webtrees.net/ is not available 5 days 1 hour ago #4

  • fisharebest
  • fisharebest's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 16475
I have disabled the server's firewall. Perhaps there is a mis-configuration.

Try again now?
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

Please Log in or Create an account to join the conversation.

https://dev.webtrees.net/ is not available 5 days 1 hour ago #5

  • JanSneijders
  • JanSneijders's Avatar
  • Offline
  • New Member
  • New Member
  • Posts: 5
The website is available again.
thanks

Please Log in or Create an account to join the conversation.

https://dev.webtrees.net/ is not available 5 days 1 hour ago #6

  • fisharebest
  • fisharebest's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 16475
Thanks. I will review the firewall rules carefully :-)
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

Please Log in or Create an account to join the conversation.

https://dev.webtrees.net/ is not available 4 days 17 hours ago #7

  • hermann
  • hermann's Avatar Topic Author
  • Offline
  • Premium Member
  • Premium Member
  • Posts: 667

What ISP and what IP are you using?

I'm using "Deutsche Telekom" in Germany as ISP.

My IP-Adress is dynamic. IPv6-Adress: 2003:e9:7fff:19dd:7eff:4dff:feb5:c3b (maybe this is now different to the one this morning); IPv4-Adress: 79.209.71.67.
Hermann
Designer of the custom module "Extended Family"

webtrees 2.1.7 (all custom modules installed, php 8.1, MySQL 5.7) @ ahnen.hartenthaler.eu

Please Log in or Create an account to join the conversation.

https://dev.webtrees.net/ is not available 4 days 17 hours ago #8

  • fisharebest
  • fisharebest's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 16475
It was my mistake. I re-created all the firewall rules. But forgot to change the default to "allow".

I have now created a script for this, so I won't make the same mistake again…
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

Please Log in or Create an account to join the conversation.

Do you need a web hosting solution for your webtrees site?
If you prefer a host that specialises in webtrees, the following page lists some suppliers able to provide one for you: 

https://dev.webtrees.net/ is not available 4 hours 41 minutes ago #9

I'm still unable to reach the server from a Hetzner Online GmbH server. IP address coming from 144.76.0.0/16. Every page on my site gets really slow as every click times out with an error of "Cannot fetch latest webtrees version. cURL error 28: Connection timed out after 3000 milliseconds (see curl.haxx.se/libcurl/c/libcurl-errors.html) for dev.webtrees.net/build/latest-version.tx...7&p=8.1.2-1ubuntu2.9 ..."

It does work from some other adresses so my Hetzner address must still be denied for some reason.

Please Log in or Create an account to join the conversation.

https://dev.webtrees.net/ is not available 3 hours ago #10

  • fisharebest
  • fisharebest's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 16475
Hi slottved.

> It does work from some other adresses so my Hetzner address must still be denied for some reason.

Sorry about this. Hetzner is currently blocked by a firewall rule on my server.

Over 95% of the traffic on my server was coming from badly-behaved and unwanted robots/crawlers.

This was causing performance issues for my webtrees sites.

ALL of these robots/crawlers/hackers were coming from Hetzner.

So, a few days ago, I blocked Hetzner's IP addresses. Since then, I have not seen any hackers or robots in my logs.

Yes, it is "overkill" to block the entire network.
I know that not all of Hetzner's customers are bad - but it appears that most "bad customers" use Hetzner :-)

I should look for a more targetted solution. Until then, can you provide your IP address, and I will enable it.
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

Please Log in or Create an account to join the conversation.

https://dev.webtrees.net/ is not available 2 hours 6 minutes ago #11

Hello Greg,

I'm coming from 144.76.84.30 - Thanks for the help! :-)

Please Log in or Create an account to join the conversation.

https://dev.webtrees.net/ is not available 1 hour 57 minutes ago #12

  • fisharebest
  • fisharebest's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 16475
That should be working now. Let me know.
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

Please Log in or Create an account to join the conversation.

https://dev.webtrees.net/ is not available 1 hour 52 minutes ago #13

It's working - Thanks a lot!

Please Log in or Create an account to join the conversation.

  • Page:
  • 1
Powered by Kunena Forum