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New user request - admin email error 8 years 2 months ago #1

  • thornton
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When a new user account request is made, the admin email is not sent. The following messages are in the error log following the posting of the request.

ERROR 2: Cannot modify header information - headers already sent by (output started at /home3/frfcom/public_html/family/includes/functions/functions.php:353);

ERROR 8: Uninitialized string offset: 88; 0 Error occurred on line 90 of file functions_utf-8.php in function utf8_strtoupper 1 called from line 116 of file Name.php in function initialLetter 2 called from line 87 of file indilist.php


I do NOT get an error when I send a message to a user from the User Administration screen.

My email settings are the default -

Messages Use PHP mail to send messages
Outgoing server (SMTP) name click to edit
SMTP port 25
Use password no
Username click to edit
Password click to edit
Secure connection none

Any suggestions?
webtrees 1.5.2
PHP 5.4.24, Apache 2.2.26 MySQL 5.5.36
Website - www.frf.com/family

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New user request - admin email error 8 years 2 months ago #2

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New user request - admin email error 8 years 2 months ago #3

  • Jackie
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Hi Thornton,

I see your signature:

webtrees 1.2.6
Hosted by Hostmonster.com
PHP 5.2.17, Apache 2.2.21 MySQL 5.1.60
Website - www.frf.com/family


I hope you don't still use v.1.2.6, and it is only because you forgot to update your profile..

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New user request - admin email error 8 years 2 months ago #4

  • fisharebest
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The error suggests an invalid UTF8 character string somewhere, rather than an issue with your mail config.

In particular, webtrees is finding the first byte in a 3-byte sequence - but cannot find the 2 following bytes.

Have you modified any translations, files, etc.?
Are you using any accented letters or special characters?
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

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New user request - admin email error 8 years 2 months ago #5

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I have nor modified ANY files. There are NO special characters involved. Attached are 2 screen shots - the first shows the account request page; the second shows the response with the php error message highlighted.

I DO get the email messages sent to the "New Account" "requestor". I do NOT get the email that is supposed to be sent to the admin.
webtrees 1.5.2
PHP 5.4.24, Apache 2.2.26 MySQL 5.5.36
Website - www.frf.com/family
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New user request - admin email error 8 years 2 months ago #6

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I am running webtrees 1.3.2
webtrees 1.5.2
PHP 5.4.24, Apache 2.2.26 MySQL 5.5.36
Website - www.frf.com/family

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New user request - admin email error 8 years 2 months ago #7

  • fisharebest
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Ignore my earlier message. The two error messages are unrelated. The second one comes from the individual list.

I do NOT get the email that is supposed to be sent to the admin


What value have you set for "webtrees reply address" in the family tree configuration?
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

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New user request - admin email error 8 years 2 months ago #8

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This email address is being protected from spambots. You need JavaScript enabled to view it.
webtrees 1.5.2
PHP 5.4.24, Apache 2.2.26 MySQL 5.5.36
Website - www.frf.com/family

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New user request - admin email error 8 years 2 months ago #9

  • fisharebest
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What happens if you replace this with a valid email address?
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

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New user request - admin email error 8 years 2 months ago #10

  • thornton
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Thanks, Greg.

I just changed that to a valid email address and got the admin message. I had assumed that was the reply address attached to sent emails.
webtrees 1.5.2
PHP 5.4.24, Apache 2.2.26 MySQL 5.5.36
Website - www.frf.com/family

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New user request - admin email error 8 years 2 months ago #11

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I had assumed that was the reply address attached to sent emails.


It is.

But it is also the address to which registrations are sent. Whether this is correct is another matter.....
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

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New user request - admin email error 8 years 2 months ago #12

  • thornton
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If that's the address for admin messages, it might be helpful to show that in the label.
webtrees 1.5.2
PHP 5.4.24, Apache 2.2.26 MySQL 5.5.36
Website - www.frf.com/family

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New user request - admin email error 8 years 2 months ago #13

  • ToyGuy
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thornton wrote: If that's the address for admin messages, it might be helpful to show that in the label.

We must assume this was meant as a polite comment on Greg's message: "Whether this is correct is another matter..." and not as it is so easily interpreted as a bit of a snit ;-))

Suggestions are always welcome!
Santa Stephen the Fabled Santa
Latest webtrees at MyArnolds.com
Hosted by webtreesonline.com , a division of GeneHosts LLC
MacOS 10.6.8, Apache 2.2+, PHP 5.4.16, MySQL 5.5.28

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New user request - admin email error 8 years 2 months ago #14

  • Jackie
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thornton wrote: If that's the address for admin messages, it might be helpful to show that in the label.


Hi Thornton,

According to your subscription date to this forum (May 2010), I assume that you use webtrees for almost three years, and you did not discover yet how to set emails in webtrees.

Should I recommend you to read and learn the Wiki page "Administration Pages"? It will perhaps benefit you.

wiki.webtrees.net/Administration_pages

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Last edit: by Jackie.
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