This Help forum is for issues relates to the latest release (1.3.x). For issues related to beta or svn version please use their own Help forum.
Before asking for help please read "How to request help" by clicking on that tab above here.

TOPIC: Broken connenction when trying to add new media

Broken connenction when trying to add new media 6 years 8 months ago #1

  • Andreas
  • Andreas's Avatar
  • Offline
  • Senior
  • Posts: 349
Hello,

I was astonished to see a broken connection everytime I want to "Add a new media object"
This appears first yesterday when I hit the rightmost camera symbol with the "+"-sign .

The error message of Firefox:
Error: Disconnected

The connection to the server was reset while the page was loading.

The site could be temporarily not reachable, please try again
it again.
If you are unable to load any pages, please check the
Network connection.
If your computer or network is protected by a firewall or proxy,
please make sure that Firefox is permitted to access the Internet.

<Retry>

Chrome says

This website is not available.
The webpage at wt.rauhut.eu/addmedia.php?action=showmediaform&linktoid = {$} linkToID & level = $ {level} might be temporarily down or it may have moved permanently to a new web address.
Error 101 (net :: ERR_CONNECTION_RESET): Unknown error.

Opera answers similar
The connection was terminated by the server.

The requested address wt.rauhut.eu/addmedia.php?action=showmediaform&linktoid = {$} linkToID & level = $ {level} is currently unavailable. Please check the spelling of the web address (URL) and then try to load the page.

Thr error persists.
Who has an idea?

PS: the file addmedia.php is at its place and hasn't changed.
always searching for members of the MAUPILLÉ and RAUHUT family using a common webtrees installation.
Last Edit: 6 years 8 months ago by Andreas.
The administrator has disabled public write access.

Broken connenction when trying to add new media 6 years 8 months ago #2

  • fisharebest
  • fisharebest's Avatar
  • Offline
  • Administrator
  • Posts: 11536
Are there any messages in your webserver error log?
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net
The administrator has disabled public write access.

Broken connenction when trying to add new media 6 years 8 months ago #3

  • Andreas
  • Andreas's Avatar
  • Offline
  • Senior
  • Posts: 349
Good morning,
No, nothing suspicious in the log.
The disfunction stopped.

It was probably due to a problem of FTP access I noticed at the same time.
Sorry for my post.

Thanks for the new release. I will try it soon to get rid of my synchronizing problem.
always searching for members of the MAUPILLÉ and RAUHUT family using a common webtrees installation.
The administrator has disabled public write access.
Powered by Kunena Forum