Web based family history software

Question messages are not visible to other admins

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1 year 2 months ago #1 by Wolf
Hi

I have been told by another admin that he does not see messages received in the message window, e.g.
requests for user account or question by non-user wrt data seen. Is this observation correct
and if so, can I change the setup so that other admins can see mesages received?

Thanks a lot for your support

kind regards Juergen

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1 year 2 months ago #2 by fisharebest
Replied by fisharebest on topic messages are not visible to other admins
These messages are sent to all admins.

Each admin can choose whether to receive emails, messages in webtrees, both, neither.

Perhaps the other admin has not selected to receive emails and/or messages?
Perhaps the other admin has the messages in their spam folder.

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

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