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error on attempted self upgrade to 2.11 2 weeks 2 days ago #1

  • ArchPrime
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Hi, not sure if this is related to previous post on update issues encountered where the 'individualFactory()' function seems to be implicated, but I just found on attempting to upgrade to version 2.11 from 2.07 via the Administrator Control Panel, I got following result :
Upgrade wizard
It can take several minutes to download and install the upgrade. Be patient.

Upgrade wizard
Upgrade to webtrees 2.0.11.
Create a temporary folder…
The folder data/tmp/upgrade/ has been created.
Check for pending changes…
There are no pending changes.
Export all the family trees to GEDCOM files… Genealogy of the King and related families of New Zealand and Australia
The family tree has been exported to kingfamily.ged-2021-01-11.ged.
Export all the family trees to GEDCOM files… test
The family tree has been exported to tree1-2021-01-11.ged.
Download https://github.com/fisharebest/webtrees/releases/download/2.0.11/webtrees-2.0.11.zip…
29,696 KB were downloaded in 24.26 seconds.
Unzip webtrees-2.0.11.zip to a temporary folder…
7,382 files were extracted in 18.6 seconds.
Copy files…
Uncaught TypeError: Return value of Fisharebest\Webtrees\Registry::individualFactory() must implement interface Fisharebest\Webtrees\Contracts\IndividualFactoryInterface, null returned in /home/n289235/public_html/kingfamily/webtrees/app/Registry.php:197 Stack trace: #0 /home/n289235/public_html/kingfamily/webtrees/app/Tree.php(647): Fisharebest\Webtrees\Registry::individualFactory() #1 /home/n289235/public_html/kingfamily/webtrees/app/Module/ChartsMenuModule.php(94): Fisharebest\Webtrees\Tree->significantIndividual(Object(Fisharebest\Webtrees\User), '') #2 /home/n289235/public_html/kingfamily/webtrees/app/Module/ModuleThemeTrait.php(483): Fisharebest\Webtrees\Module\ChartsMenuModule->getMenu(Object(Fisharebest\Webtrees\Tree)) #3 [internal function]: Fisharebest\Webtrees\Module\FabTheme::Fisharebest\Webtrees\Module\{closure}(Object(Fisharebest\Webtrees\Module\ChartsMenuModule), 'charts-menu') #4 /home/n289235/public_html/kingfamily/webtrees/vendor/illuminate/support/Collection.php(1120): array_map(Object(Clos

/home/n289235/public_html/kingfamily/webtrees/app/Registry.php: 197

After which all progress seems to have halted, and the website remains in unavailable state.
Website: www.kingfamily.prime.net.nz
Webtrees version 2.07

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Last edit: by ArchPrime.

error on attempted self upgrade to 2.11 2 weeks 2 days ago #2

  • fisharebest
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Do you have any third-party modules?
Are these at the latest version?

> 7,382 files were extracted in 18.6 seconds.

This is fairly slow. Perhaps the server timed-out before it could copy all the files?
If so, then see webtrees.net/upgrade/manual/
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

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error on attempted self upgrade to 2.11 2 weeks 1 day ago #3

  • ArchPrime
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Hi much appreciate the fast reply!

No 3rd party modules in use, but this is a shared host, so timeouts sound plausible.

Your manual suggestion seems to have worked - thanks again!
Website: www.kingfamily.prime.net.nz
Webtrees version 2.07

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