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Account approval and e-mail verification not delivered v2.0.15 4 weeks 21 hours ago #1

  • stef2212
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Hi
I am a new user of webtrees and I have difficulties to manage the registration of members.
Each time a new member is asking to register, webtrees is not sending any e-mail verification and no account approval to me.
On control panel, when I am trying to send a test mail via sendmail option, it works....
I certainly done an error but which one?
The website is there : www.sdloc.be/famille/webtrees2015
Regards
Stéphane

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Account approval and e-mail verification not delivered v2.0.15 4 weeks 17 hours ago #2

Once I'd a problem with messages blocked only at hotmail adresses by a server wrongly identified as a spam generator.

By the way, do you receive at your website mail the registry warning message? Or both messages are not delivered?

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Account approval and e-mail verification not delivered v2.0.15 4 weeks 11 hours ago #3

  • stef2212
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Hi
Both messages are not delivered.
Another point, mail to reset password are not sent also..

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Account approval and e-mail verification not delivered v2.0.15 4 weeks 10 hours ago #4

  • fisharebest
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Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

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Account approval and e-mail verification not delivered v2.0.15 4 weeks 10 hours ago #5

  • stef2212
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Thanks for your answer.
I have followed the FAQ and test mail is sent successfully. I am using sendmail option.
But, It seems that all mails sent automatically by webtrees are inhibited or not sent except test mail....

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Account approval and e-mail verification not delivered v2.0.15 3 weeks 6 days ago #6

I had the same thing after a previous database corruption while updating to a newer version.
Starting from scratch and using a new database type (sqlite on a synology nas) I had to edit within the user administration.
Used my admin account and changed on "preferred contact method" to "webtrees sends e-mail with no storage" instead of default "internal...".
After that, my e-mails went out. Before the "contact form" was working but not my send to other users.
Hop this hint helps you.

Best regards
Patrik

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Account approval and e-mail verification not delivered v2.0.15 3 weeks 4 days ago #7

  • stef2212
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Thank you for your support.
I have tried to follow your comment but this has not solved the problem.
Any other proposal is welcomed
Regards
Stéphane

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Account approval and e-mail verification not delivered v2.0.15 3 weeks 4 days ago #8

Hello Stéphane
I must admit, that I am using the SMTP method and therefore my hint might not helps when using Sendmail.
Patrik

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Account approval and e-mail verification not delivered v2.0.15 3 weeks 3 days ago #9

SMTP emails are working good for me with 2.0.15
Thus, it could be it's not related with 2.0.15 ?

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