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Some struggle for email to sent from Webtress 2 weeks 3 days ago #1

  • Klugesherz
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My provider is LWS, and I was not able to configure Webtrees to send email

Account : This email address is being protected from spambots. You need JavaScript enabled to view it.
Output Server SMTP : mail45.lwspanel.com (Port SSL : 465 / Autre : 587)
PassWord : **************

Configuration

But unfortunately the test doesn't succeed

Log message is
2021-09-03 17:00:34 error MailService: Expected response code 354 but got code "554", with message "554 5.5.1 Error: no valid recipients " 165.225.13.66 Christian

Any clue please ?
WebTrees 2.0.x---> My famility tree
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Last edit: by Klugesherz.

Some struggle for email to sent from Webtress 2 weeks 2 days ago #2

  • fisharebest
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The "sending server name" is usually the domain name of your server. Perhaps this should be ckl67.fr


Although this may not be relevant to your problem.
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

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Some struggle for email to sent from Webtress 2 weeks 1 day ago #3

  • Klugesherz
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Unfortunately not :-(
Same issue
MailService: Expected response code 354 but got code "554", with message "554 5.5.1 Error: no valid recipients "



Does anyone succeeded to make it working ?
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Some struggle for email to sent from Webtress 2 weeks 1 day ago #4

  • fisharebest
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According to answers.microsoft.com/en-us/msoffice/for...cb-a911-1710bc7a72f5 this can occur if

a) the recipient email address is invalid.
b) you are not authenticated correctly (username/password) or your user account does not have permission to send mail.
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

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Some struggle for email to sent from Webtress 2 weeks 1 day ago #5

  • Klugesherz
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Fixed:
I changed sender mail information :
This email address is being protected from spambots. You need JavaScript enabled to view it.” --> "This email address is being protected from spambots. You need JavaScript enabled to view it."

Sorry, but answer was so logic
Merci
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Some struggle for email to sent from Webtress 6 days 23 hours ago #6

  • Klugesherz
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Again a short question about "message" function in Webtrees

What I expected, is that when somebody from Webtrees interface delivers you a message, you would get a notification's mail (Webtrees send you a mail highlighting you that you have received a message) than you can later read via the Webtrees interface.

I made the test from another account
Sandrine sent a message to Christian
I got the information in my interface



However I didn't get an email notification.
Is that something which is configurable, or included in the features list ?

Thanks
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Some struggle for email to sent from Webtress 6 days 19 hours ago #7

  • ddrury
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In Control panel->User administration->Edit the user (for you)

What do you have for the setting "Preferred contact method"
--
Dave

Local: Win 10 Pro/WSL Apache 2.4.41, PHP 7.4.16/8.0.3, MariaDB 10.4.10
Production: Apache 2.2, PHP 7.3.27, 10.3.18-MariaDB

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Some struggle for email to sent from Webtress 6 days 17 hours ago #8

  • Klugesherz
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"Internal Messaging"

Thank you for the information

I changed to : "Internal Messaging wit e-mail" and I got the email notification ;-)

Merci ddrury
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