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New user - error while creating the account 2 weeks 5 days ago #1

  • wuja
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When creating a new user account, the following message appears:
All fields must be completed.
I checked several times myself, all fields were filled.
www.kin.wojciechgracz.pl Webtrees 2.0.19
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New user - error while creating the account 2 weeks 5 days ago #2

  • fisharebest
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Here is the code:
if ($username === '' || $email === '' || $realname === '' || $comments === '' || $password === '') {
            throw new Exception(I18N::translate('All fields must be completed.'));
        }

Pretty simple.

I guess your system thinks that one of these fields is empty.

I would want to know exactly what you entered for each field. Just a space or special character?
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

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New user - error while creating the account 2 weeks 5 days ago #3

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The new user correctly entered his two first and last names, first and last name as the user, a valid email address, password and comment. He took a screenshot and sent it to me as confirmation. I tried to do the same with his data and the effect is the same. For obvious reasons, I cannot attach this screenshot.
I made another test trial which I am enclosing. The message is always the same: All fields must be completed.
www.kin.wojciechgracz.pl Webtrees 2.0.19
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New user - error while creating the account 2 weeks 3 days ago #4

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Hmmm ... is this error only on my website? Could any of the forum members try to register on my website and state the result? The address is below. Thanks
www.kin.wojciechgracz.pl Webtrees 2.0.19

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New user - error while creating the account 2 weeks 3 days ago #5

I do not get such error! I am using version 2.0.19, too. So it might be something on your implementation.
Ansgar
Webtrees 2.0.19, PHP7.4

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New user - error while creating the account 2 weeks 3 days ago #6

I do get the same error (All fields must be completed) when trying to register at your site. Screenshot shows the details I entered.

webtrees v2.0.17
PHP v7.4.25
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New user - error while creating the account 2 weeks 3 days ago #7

  • fisharebest
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If there is an error, the form is shown again - with all the original information (except password).

Looking at your site, I can see that all the fields are submitted to the server.
But when the page is shown again, the "comment" and "password" fields are empty.

So, I guess something is happening on your site that blocks/removes/etc. the comments field.

Try disabling *all* your custom modules and trying again. Do you still get the same error?
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

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New user - error while creating the account 2 weeks 3 days ago #8

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I turned off all non-standard modules, just in case I removed vesta from the server at all.
The error persists
This was the case in version 2.0.17 and the same in version 2.0.19.
PHP 7.4.25
www.kin.wojciechgracz.pl Webtrees 2.0.19

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New user - error while creating the account 2 weeks 3 days ago #9

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I did not find a fault. I deleted all files from the server and uploaded again. The error is gone.
Thanks
www.kin.wojciechgracz.pl Webtrees 2.0.19

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