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TOPIC: no person infos are displayed

no person infos are displayed 6 years 11 months ago #1

  • Markus
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Hello,

I installed webtrees today to test it and I have 2 problems:

1. after import of gedcom data but also with an 'empty' family tree, I cant see the the persons's information nor the different registers. The page is empty. I can search for persons but after selection nothing shows up. When I select -> Reports -> Individual, I can print the informations of the selected person.

2. Gedcom import (utf-8) doesn't import all information (or display). All notes are missing but I hope to find the reason when I can "see" the data.



Markus

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Last edit: by Markus.

no person infos are displayed 6 years 11 months ago #2

  • fisharebest
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Hi Markus.

Your webserver is running software called "apache/mod-security".

However, it is using a very old version of this software (2010).

As a result, it is blocking access to one of the webtrees files - www.kusmi.eu/webtrees/js/jquery.cookie-1.3.1.js

1) Contact your web-host and tell them to upgrade mod_security

2) There is a work-around. See wiki.webtrees.net/en/FAQ
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

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no person infos are displayed 6 years 11 months ago #3

  • Markus
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Hello fisharebest,

Thank you for your answer !
Today it's work without any changes on the sever. I don't understand but it work and this is the essential.

thank you for your help !

Markus

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