This Help forum is for issues relates to the latest release (1.4.6). For issues related to beta or git version please use their own Help forum.
Before asking for help please read "How to request help" by clicking on that tab above here.

TOPIC: Research task does not appear on my ¨My Page¨.

Research task does not appear on my ¨My Page¨. 4 years 11 months ago #1

  • wiljaxon
  • wiljaxon's Avatar
  • Offline
  • New
  • Will Jackson
  • Posts: 33
For some reason, a single research task assigned to one individual does not appear in the aggregated list of Research Tasks on ¨My Page¨.
I have tried editing the raw GEDCOM text to no avail. I have concluded that since this individual has a lot of data, this is the problem? But I am only guessing.
webtrees 1.7.9 PHP Version 7.0.25 MySQL 5.5.56-MariaDB Apache 2.2
www.wiljaxon.net/webtrees

Site managed using Ubuntu 16.04
The administrator has disabled public write access.

Research task does not appear on my ¨My Page¨. 4 years 11 months ago #2

  • fisharebest
  • fisharebest's Avatar
  • Offline
  • Administrator
  • Posts: 10262
More likely it is being excluded because of date/assignee.

Who is the item assigned to? What date does it have? What filtering options have you selected in the block?
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net
The administrator has disabled public write access.

Research task does not appear on my ¨My Page¨. 4 years 11 months ago #3

  • wiljaxon
  • wiljaxon's Avatar
  • Offline
  • New
  • Will Jackson
  • Posts: 33
Hello the individual is my grandfather William ¨Walter¨ Francis Brown. I assigned the research task myself, and by ¨filter¨ I understand you mean the hide/show options? Pardon my ignorance. So far I have assigned 4 research tasks but this one is missing. I set the date to the future (meaning date I´d like the information by) but the date assigned does not seem important.
webtrees 1.7.9 PHP Version 7.0.25 MySQL 5.5.56-MariaDB Apache 2.2
www.wiljaxon.net/webtrees

Site managed using Ubuntu 16.04
The administrator has disabled public write access.

Research task does not appear on my ¨My Page¨. 4 years 11 months ago #4

  • fisharebest
  • fisharebest's Avatar
  • Offline
  • Administrator
  • Posts: 10262
by ¨filter¨ I understand you mean the hide/show options?

Yes
the date assigned does not seem important

The data is actually fetched from the wt_date table in the database, as dates are linked to fact-types.

So, dates are important. If there is no date - or an invalid date - then the task won't be found.
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net
The administrator has disabled public write access.

Research task does not appear on my ¨My Page¨. 4 years 11 months ago #5

  • wiljaxon
  • wiljaxon's Avatar
  • Offline
  • New
  • Will Jackson
  • Posts: 33
I had a look at the database table and for some reason the data had not been inserted into the date table, for the individual (Walter Brown) concerned. Even when I copied a record from a working record it didn´t show up on the webtrees research tasks on My Page. I did wonder if quote marks in the individual´s name eg ¨ ¨ had an effect so I removed them. Made no difference. The ¨check for errors¨ option on the administration page does not indicate anything amiss.
webtrees 1.7.9 PHP Version 7.0.25 MySQL 5.5.56-MariaDB Apache 2.2
www.wiljaxon.net/webtrees

Site managed using Ubuntu 16.04
The administrator has disabled public write access.

Research task does not appear on my ¨My Page¨. 4 years 11 months ago #6

  • fisharebest
  • fisharebest's Avatar
  • Offline
  • Administrator
  • Posts: 10262
Is this a "pending change".

The wt_date table is only updated after you have approved the edit.
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net
The administrator has disabled public write access.

Research task does not appear on my ¨My Page¨. 4 years 11 months ago #7

  • wiljaxon
  • wiljaxon's Avatar
  • Offline
  • New
  • Will Jackson
  • Posts: 33
I accepted all changes, logged out and back in again, refreshed the page. The only unusual thing about the record I am trying to change is the amount of GEDCOM data.
webtrees 1.7.9 PHP Version 7.0.25 MySQL 5.5.56-MariaDB Apache 2.2
www.wiljaxon.net/webtrees

Site managed using Ubuntu 16.04
The administrator has disabled public write access.

Research task does not appear on my ¨My Page¨. 4 years 11 months ago #8

  • fisharebest
  • fisharebest's Avatar
  • Offline
  • Administrator
  • Posts: 10262
I'm out of guesses. I'd need to see the problem locally to be able to investigate.

Can you use the "clippings cart" to extract the 4 individuals with "research tasks" facts.

Import this as a second tree on your site. Do you see the same problem in this mini tree?

If so, then edit the GEDCOM file to change the names of any living individuals, create a bug report, and add the GEDCOM as an attachment.
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net
The administrator has disabled public write access.
Do you need a web hosting solution for your webtrees site?
If you prefer a host that specialises in webtrees, the following page lists some suppliers able to provide one for you: 

Research task does not appear on my ¨My Page¨. 4 years 11 months ago #9

  • wiljaxon
  • wiljaxon's Avatar
  • Offline
  • New
  • Will Jackson
  • Posts: 33
OK I will try those steps, sometime this weekend. Thanks for your advice Greg. Although it is a small problem, I would like to fix it as I use reminders and prompts a lot these days to get things done.
webtrees 1.7.9 PHP Version 7.0.25 MySQL 5.5.56-MariaDB Apache 2.2
www.wiljaxon.net/webtrees

Site managed using Ubuntu 16.04
The administrator has disabled public write access.
Moderators: makitso
Powered by Kunena Forum