Web based family history software

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Question Administrator can't change any data....

  • plachy
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10 years 8 months ago #1 by plachy
Welcome. I did upgrade to the latest version. Log in as an administrator, but I can not edit any of the data .... everything else looks correct.

webtrees.genealogia.net.pl/

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10 years 8 months ago #2 by fisharebest
Replied by fisharebest on topic Administrator can't change any data....
What do you mean by "can not edit any of the data"?

You get an error message?
You cannot find the edit links?
Your changes are ignored?

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

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  • plachy
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10 years 8 months ago #3 by plachy
Replied by plachy on topic Administrator can't change any data....
There is no error message.
F.E. on the 'facts and events' tab i don't have 'icons' to edit the specific events. It looks like I was a guest or member without the right to change the data.

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10 years 8 months ago #4 by kiwi
Replied by kiwi on topic Administrator can't change any data....
Clear your browsers cache. It all looks fine to me.

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  • plachy
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10 years 8 months ago #5 by plachy
Replied by plachy on topic Administrator can't change any data....
I had this problem yesterday on my computer at work, today on my pc at home, I also tried the browser on my phone....

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10 years 8 months ago #6 by kiwi
Replied by kiwi on topic Administrator can't change any data....
Unless you woud like to give us access to your site, so we can see what you see, we can only guess at what you have done or not done correctly.

First, try accessing the Demo site (see menu at the top of ths page). I'm sure you will have no problems there, which will confirm it is an issue at your site only.

Second, was your upload of new files complete? You might have missing or corrupt files.

Third have you or your web host changed anything, like security settings, file or folder permissions? Have you asked your host?

Fourth, have you checked error logs, webtrees (in admin), and your server logs?

Fifth, have you tried looking at the page source (right-click, then select "view source") to see if any errors are displayed?

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  • plachy
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10 years 8 months ago #7 by plachy
Replied by plachy on topic Administrator can't change any data....
Shame :) I started from the beginning, I installed the new update and everything is working properly ... thanks for your help!

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