Web based family history software

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Question User login

  • mcfisher
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10 years 5 months ago #1 by mcfisher
User login was created by mcfisher
I have created a new user name and password for an individual. At the login in screen he enters username and password. At the top right the screen tells him he is logged in as user. However, the login screen remains and clicking on any menu items goes nowhere, the login screen refreshes and stays on the screen.

If I log in as admin I can get access to all functions and menus except I don't see where I can edit this user?

Any ideas ?

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  • fisharebest
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10 years 5 months ago #2 by fisharebest
Replied by fisharebest on topic User login
You created the user account, but did not grant the user access to any trees.

(You can have lots of trees, and only grant access for certain users to certain trees).

Adminstration -> Users -> click the green (+) to expand the details, and set the role.

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

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  • mcfisher
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10 years 5 months ago #3 by mcfisher
Replied by mcfisher on topic User login
When I go to Administration -> Users -> I don't see a green (+), I see Users listed with a downward arrow that expands the category. Then I see the following:

Total number of users 3
Administrators 1
Managers
Users with warnings 0
Unverified by User 1
Unverified by Administrator 0
Users' languages
U.S. English 3
Users Logged In
1 logged-in user
Michael - administrator

When I pass my cursor over the items, only Administrator, Unverified by user and U.S. English will hilite and allow me to select them. I can not see the 3 users.

Also I forgot to mention I have only one tree.

fisharebest thank you for your extremely fast response.

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10 years 5 months ago #4 by fisharebest
Replied by fisharebest on topic User login
No - that's not the user list. That's just a dashboard/summary that appears on the main admin page.

The users menu is on the left.

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

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10 years 5 months ago #5 by mcfisher
Replied by mcfisher on topic User login
Thank you, everything appears to work properly now.

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