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Important Mac Safari 7 and 6 is not showing pedigree.php

  • HonkXL
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10 years 3 months ago - 10 years 3 months ago #1 by HonkXL
I use two Apple Macs:
iMac with MacOSX Mavericks, Safari 7.0.1
Macbook with MacOSX Lion, Safari 6

With both Safaris I am not able to display my tree with pedigree.php. It just shows a blank page and Safari becomes very slow. I have to close the browser window, I can not go back...
When I use Firefox on Mac, it works fine.

Is there any known compatibility problem with Safari? Or is something wrong with my installation of webtrees?
I already deleted everything but the data directory and uploaded it again.
Problem is with all themes and I deleted all non standard plugins. Now I don't have any plan how to fix this.

With webtrees 1.5.0 it worked fine, but I don't want to downgrade.

I have seen an other user with similar problem here - I filed a bug-report:
bugs.launchpad.net/webtrees/+bug/1264232

Thomas
Last edit: 10 years 3 months ago by HonkXL.

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10 years 1 month ago #2 by PierreDurand
Replied by PierreDurand on topic Mac Safari 7 and 6 is not showing pedigree.php
Hi,

I don't know if it is the same problem:
in Charts Block on the Home Page the thumbs are ok but when I click one a white rect appears and nothing else happens.
However I can go back or refresh the page.

This happens only in Charts Block and with Safari nowhere else, no other browser, any theme. (No problem with wt1.4, I skipped 151)

OSX 1.9.1 Safari 7

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10 years 1 month ago #3 by Dolben
I find, also, with webtrees 1.5.2, OS X Safari 7.0.1 hangs loading the home page when a Favorites block is in the Right section, but not when it is in the Main section (on the left). The pathological case can be seen on Dolben Family .

Hank Dolben — family.dolben.org

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10 years 1 month ago #4 by PierreDurand
Replied by PierreDurand on topic Mac Safari 7 and 6 is not showing pedigree.php
 
I didn't make enough tries. It occurs in other circumstances: Families, Events, etc.
It's really annoying.
 

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10 years 1 month ago #5 by fisharebest
Replied by fisharebest on topic Mac Safari 7 and 6 is not showing pedigree.php
I do not know anyone who has an Apple Mac, so it is not possible for me to investigate this problem.

Are there any web developers out there who have a Mac?

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

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  • Bogie
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10 years 1 month ago #6 by Bogie
interestingly it doesn't happen with Safari on iPad under IOS 7.0.4

Bogie
webtrees 2.1.19 | PHP 8.1.27 | MariaDB 10.5.23 | Apache on Ubuntu 12.9
AutoComplete places of @tkempf, chart modules of @magicsunday, Fancy treeview of @justCarmen

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  • HonkXL
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10 years 1 month ago #7 by HonkXL
Yes, the problem is only on a real Mac - regardless if you use Safari 6 or 7.

It works fine with Safari on iOS (iPad or iPhone) or Safari for Windows.

I am not able to get any JavaScript error log or something else. The Safari-tab just freezes. Other tabs and the Safari UI are still working well.

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10 years 2 weeks ago #8 by HenkK
Same here,
I just upgraded to webtrees 1.5.2.
Seems to work except for charts under Safari 7.02.
IOS 7 and Firefox is OK.

Is this a problem with Safari? Is there a work around?

webtrees is 2.1.18
Raspberry Pi with latest OS (Bullseye)
Php is 8.1.25
Apache/2.4.56 (Raspbian)

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10 years 2 weeks ago #9 by fisharebest
Replied by fisharebest on topic Mac Safari 7 and 6 is not showing pedigree.php
Possibly this - bugs.launchpad.net/webtrees/+bug/1264232

I don't have access to any Mac computers, so it difficult for me to investigate this.

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

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10 years 2 weeks ago #10 by HenkK
Thanks Fisahabest.

I am not a programmer.

I also tried to open up an error console, or DOM inspector. It does not show any new entry or info when Safari hangs.
The way to go out of the hangup is to press the Back button once or twice.

I notice that "Interactive tree" and "Compact tree" , timeline, "timespan", "fan chart", "pedigree map" work.
So far "Ancestry", "pedigree", "Decendents", "Family book", "hour glass", "Relationships" do not work.

Maybe you can look at what changed between 1.4.6 (my last working version) and 1.5.2?

Or let me know what I can do more.

webtrees is 2.1.18
Raspberry Pi with latest OS (Bullseye)
Php is 8.1.25
Apache/2.4.56 (Raspbian)

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10 years 2 weeks ago #11 by fisharebest
Replied by fisharebest on topic Mac Safari 7 and 6 is not showing pedigree.php
If I had a Mac, I would try

1) adding JavaScript debug statements at various points:
Code:
alert('here');

One at the beginning of the script should fire. One at the end presumably does. Use a "divide and conquer" approach to track down the code with the probem

2) rolling back 100 revisions at a time, until it works - then roll forward 10 revisions at a time until it doesn't - then roll backwards one revision at a time until it works. You now have the last working revision - and can review the next one.

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

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10 years 1 week ago - 10 years 1 week ago #12 by Dolben
Safari in the recently released iOS 7.1 has the same problem.

I've added my analysis to the associated bug report, bugs.launchpad.net/webtrees/+bug/1264232/comments/11

Hank Dolben — family.dolben.org
Last edit: 10 years 1 week ago by Dolben. Reason: Moved link to added comment

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10 years 1 week ago #13 by HenkK
I am sorry that is beyond my capabilities.

Just noticed that the same Problem now also Shows up in Safari for iPad 2.
i am not aware if I changed something.

webtrees is 2.1.18
Raspberry Pi with latest OS (Bullseye)
Php is 8.1.25
Apache/2.4.56 (Raspbian)

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10 years 1 week ago #14 by makitso
For what its worth, I just updated my iPad to 7.1 and now am having problems with dir="auto" in the <span> tag in other non-webtrees areas. It also happens on the chrome app on the iPAD. Removing the dir="auto" fixes my issues.

Rob
www.skatekey.net ( webtrees 2.1 beta GitHub)
webtrees forum admin
PHP 8.1.21
Hosted at tigertech.net

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10 years 1 week ago - 10 years 1 week ago #15 by HenkK
Thanks that works for me to.

webtrees is 2.1.18
Raspberry Pi with latest OS (Bullseye)
Php is 8.1.25
Apache/2.4.56 (Raspbian)
Last edit: 10 years 1 week ago by HenkK.

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9 years 6 months ago #16 by Dolben
It looks like Safari in iOS 8 has a fix for this bug. It displays the Demo -> Current Release -> Default chart (Pedigree) without a problem.

Hank Dolben — family.dolben.org

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9 years 6 months ago #17 by makitso
Yes, I can also confirm that iOS 8 on my iPAD now works with the pedigree.

Rob
www.skatekey.net ( webtrees 2.1 beta GitHub)
webtrees forum admin
PHP 8.1.21
Hosted at tigertech.net

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9 years 6 months ago #18 by Dolben
Likewise, Safari 7.1 for OS X (available via Software Update) appears to have a fix for this bug.

Hank Dolben — family.dolben.org

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