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Question never ending place hierarchy list report

  • rweinl
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9 years 8 months ago #1 by rweinl
Hello,

When the selected list should return numerous (thousands of) records, in fact nothing is displayed because the processing seems to remain busy and never ends (still active after 20 mins).

IMHO the problem might be linked to version 1.5.3 because I did not notice this issue with version 1.4.6 (tested with the same volume of records but neither the same database nor the same server)

Robert
1. webtrees 2.1.18 on D'Alsace en Lorraine < www.robert-weinland.org/webtrees/ > (PHP 8.0.30 - MySQL 8.0.30 - Rural theme 2.1.18)
2. webtrees 2.1.18 on Familles de Chérence < www.cherence95-fr.org/webtrees/ > (PHP 7.4.29 - MySQL 7.4.33 - Rural theme 2.1.18)

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9 years 8 months ago - 9 years 8 months ago #2 by bertkoor
Replied by bertkoor on topic never ending place hierarchy list report
Robert,

The list presented at www.cherence95-fr.org/webtrees/placelist.php?display=list seems to work fine, responds in a fraction of a second. Maybe it was busy building a table, which by now has finished.

Some comments on the two Dutch places you have listed:
* Neuweschoot, Pays-Bas should be either Nieuweschoot, Frise, Pays-Bas (including the province) (see fr.wikipedia.org/wiki/Nieuweschoot ) or in Frisian language Nijskoat
* Defstrahuizen, Pays-Bas should be either Delfstrahuizen, Frise, Pays-Bas (see fr.wikipedia.org/wiki/Delfstrahuizen ) or in Frisian Dolsterhuzen or in local dialect Delfstrehuzen

stamboom.BertKoor.nl runs on webtrees v1.7.13
Last edit: 9 years 8 months ago by bertkoor.

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9 years 8 months ago #3 by rweinl
Replied by rweinl on topic never ending place hierarchy list report
Bertkoor,

The problem is with such a request =>
www.cherence95-fr.org/webtrees/placelist.php?parent []=France&ged=Les%20familles%20de%20Ch%C3%A9rence&action=show

Robert
1. webtrees 2.1.18 on D'Alsace en Lorraine < www.robert-weinland.org/webtrees/ > (PHP 8.0.30 - MySQL 8.0.30 - Rural theme 2.1.18)
2. webtrees 2.1.18 on Familles de Chérence < www.cherence95-fr.org/webtrees/ > (PHP 7.4.29 - MySQL 7.4.33 - Rural theme 2.1.18)

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9 years 8 months ago #4 by rweinl
Replied by rweinl on topic never ending place hierarchy list report
In fact the request is 'View all records in this place' when a large number (thousands) of records should be returned. Contrary to what I wrote my first message about this subject the same problem exists with version 1.4.6 (may be a question of threshold).

Robert
1. webtrees 2.1.18 on D'Alsace en Lorraine < www.robert-weinland.org/webtrees/ > (PHP 8.0.30 - MySQL 8.0.30 - Rural theme 2.1.18)
2. webtrees 2.1.18 on Familles de Chérence < www.cherence95-fr.org/webtrees/ > (PHP 7.4.29 - MySQL 7.4.33 - Rural theme 2.1.18)

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9 years 8 months ago - 9 years 8 months ago #5 by Jackie
Replied by Jackie on topic Statistic Others tab - ERROR
Bonjour,

I don't know if this has something to do with the problem but I've found the following error in Statistics chart, Others tab, Events in countries:

Fatal error: Uncaught exception 'Zend_Locale_Exception' with message 'Locale (tt) is a unknown locale' in /home/cherence/www/webtrees/library/bombayworks/zendframework1/library/Zend/Locale/Data.php:292 Stack trace: #0 /home/cherence/www/webtrees/library/bombayworks/zendframework1/library/Zend/Locale/Data.php(963): Zend_Locale_Data::_checkLocale('tt') #1 /home/cherence/www/webtrees/library/WT/I18N.php(188): Zend_Locale_Data::getContent('tt', 'defaultnumberin...') #2 /home/cherence/www/webtrees/library/WT/Stats.php(1082): WT_I18N::init('tt') #3 /home/cherence/www/webtrees/statistics.php(417): WT_Stats->commonCountriesList() #4 {main} thrown in /home/cherence/www/webtrees/library/bombayworks/zendframework1/library/Zend/Locale/Data.php on line 292
Last edit: 9 years 8 months ago by Jackie.

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9 years 8 months ago #6 by Jackie
Replied by Jackie on topic Statistic Others tab - ERROR
Bonjour Robert,

Hors sujet.. mais il vous faut corriger le lieu de : www.cherence95-fr.org/webtrees/individua...20de%20Ch%C3%A9rence

Les Yvelines sont enregistrées au niveau de « pays ».

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9 years 8 months ago - 9 years 8 months ago #7 by ToyGuy
Replied by ToyGuy on topic Statistic Others tab - ERROR
Robert
Do you need all those languages? How many Chinese users do you have? Etc.

More over, how much memory have you allocated to PHP and webtrees?
What type of server are you running? WIN, Linux, Mac? What OS version? How fast a processor? Number of processors?
12,000 INDIs is a very respectable family tree, but it is far from testing webtrees abilities. I have a site with over 120,000 and just started hosting one over 177,000. A few functions take a long time, but most are very responsive.

Looks like you have about 132MB, but for some functions - this is not enough - List all INDIs:
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 105 bytes) in /home/cherence/www/webtrees/library/WT/Individual.php on line 982

Santa Stephen the Fabled Santa
Latest webtrees at MyArnolds.com
Hosted by webtreesonline.com , a division of GeneHosts LLC
MacOS 10.6.8, Apache 2.2+, PHP 5.4.16, MySQL 5.5.28
Last edit: 9 years 8 months ago by ToyGuy.

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9 years 8 months ago #8 by JustCarmen
Replied by JustCarmen on topic Statistic Others tab - ERROR

The problem is with such a request =>
www.cherence95-fr.org/webtrees/placelist.php?parent []=France&ged=Les%20familles%20de%20Ch%C3%A9rence&action=show


Robert I just checked this link and clicked on 'show all places' and it is just working fine.

A huge placelist returned within a fraction of a second. 1172 places to be precisely (quickly counted in excel). It looks to me these are all the places available (listed from A to Z). So could it be that in fact there are about thousand places and not thousands??


Carmen
Designer of the JustLight theme (comes with a light and dark color palette), Fancy Imagebar, Fancy Research Links and Fancy Treeview for webtrees 2


Check my website at www.justcarmen.nl

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9 years 8 months ago #9 by rweinl
Replied by rweinl on topic Statistic Others tab - ERROR
Justcarmen,
The placelist works fine but try 'View all records in this place' for all places of France (thousands of records/events).

Robert
1. webtrees 2.1.18 on D'Alsace en Lorraine < www.robert-weinland.org/webtrees/ > (PHP 8.0.30 - MySQL 8.0.30 - Rural theme 2.1.18)
2. webtrees 2.1.18 on Familles de Chérence < www.cherence95-fr.org/webtrees/ > (PHP 7.4.29 - MySQL 7.4.33 - Rural theme 2.1.18)

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9 years 8 months ago #10 by rweinl
Replied by rweinl on topic Statistic Others tab - ERROR
Jackie,

Merci pour les Yvelines. J'ai corrigé, mais je sais qu'il reste quelques imperfections à rectifier dans ma liste de lieux.

Robert
1. webtrees 2.1.18 on D'Alsace en Lorraine < www.robert-weinland.org/webtrees/ > (PHP 8.0.30 - MySQL 8.0.30 - Rural theme 2.1.18)
2. webtrees 2.1.18 on Familles de Chérence < www.cherence95-fr.org/webtrees/ > (PHP 7.4.29 - MySQL 7.4.33 - Rural theme 2.1.18)

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9 years 8 months ago - 9 years 8 months ago #11 by Jackie
Replied by Jackie on topic Statistic Others tab - ERROR

rweinl wrote: Justcarmen,
The placelist works fine but try 'View all records in this place' for all places of France (thousands of records/events).


Bonjour Robert,

Dans mon site, j'ai des milliers d'événements et d'individus relatifs au même endroit, le Canada. Je n'ai pas de problème à afficher la liste bien que la requête demande beaucoup au serveur.
Stephen vous a demandé combien de mémoire est allouée ? Qu'avez-vous dans : Administration -> Configuration du site -> Limite de mémoire
ou encore dans Administration -> PHP Info -> section Core -> memory limit ?

In my site, I have thousands of events and individuals related to the same place, Canada. I have no problem displaying the list but the query is very demanding on the server.
Stephen asked you how much memory is allocated? What do you have in: Administration -> Site Configuration -> Memory Limit
or in Administration -> PHP Info -> Core section -> memory limit?
Last edit: 9 years 8 months ago by Jackie.

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9 years 8 months ago - 9 years 8 months ago #12 by Jackie
Replied by Jackie on topic Statistic Others tab - ERROR
Bonjour Robert,

As you have thousands (if not all) of events and individuals in the same place(France) and perhaps don't have enough memory to display the list, it would be wise to disable that listing. But I can't help on that.

Comme vous avez des milliers (si ce n'est pas tous) d'événements and d'individus dans le même endroit et peut-être pas assez de mémoire disponible pour afficher la liste, il serait sage de désactiver cette liste. Désolée, mais je ne peux vous aider à faire cela. Il faut modifier le code de webtrees.
Last edit: 9 years 8 months ago by Jackie.

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9 years 8 months ago #13 by rweinl
Replied by rweinl on topic Statistic Others tab - ERROR
Jackie,

The fatal 'error in Statistics chart, Others tab, Events in countries' disappeared after I suppressed some languages like Stephen (ToyGuy) suggested. But this suppression did not change anything for the display of big lists of records. The memory limit is 128 Mb and I cannot change it.

Robert
1. webtrees 2.1.18 on D'Alsace en Lorraine < www.robert-weinland.org/webtrees/ > (PHP 8.0.30 - MySQL 8.0.30 - Rural theme 2.1.18)
2. webtrees 2.1.18 on Familles de Chérence < www.cherence95-fr.org/webtrees/ > (PHP 7.4.29 - MySQL 7.4.33 - Rural theme 2.1.18)

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9 years 8 months ago #14 by Jackie
Replied by Jackie on topic Statistic Others tab - ERROR
Hello Robert,

The memory limit is 128 Mb and I cannot change it.


Unfortunately, 128M is not enough to display thousands of events in the same place. Greg(fisharebest) allows me 512M and I am afraid I'll have the same issue as yours if ever I try to display all events in Canada in my tree when it'll grow up.

Someone who knows the code of webtrees may help you modifying it to disable that feature, perhaps by commenting the line but I don't know which one.. Sorry.

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9 years 8 months ago - 9 years 8 months ago #15 by Jackie
Replied by Jackie on topic Statistic Others tab - ERROR
Bonsoir Robert,

To reduce memory usage on your server, perhaps you may remove some Themes and keep only webtrees and your custom one. Also set the selector of themes to NO.

Edit: there is other settings to make to reduce memory usage.. Greg or Stephen may help you on that.
Last edit: 9 years 8 months ago by Jackie.

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9 years 8 months ago #16 by fisharebest
Replied by fisharebest on topic Statistic Others tab - ERROR
You need a quantity of memory for each individual that is displayed on screen.

To display more individuals requires more memory.

The are no easy solutions to fix this.

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

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9 years 8 months ago #17 by kiwi
Replied by kiwi on topic Statistic Others tab - ERROR

rweinl wrote: The memory limit is 128 Mb and I cannot change it.


Of course you can. You can ALWAYS change your memory limit. But sometimes it might require either that you pay your web host more money, or that you find a new and better web host!

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  • bertkoor
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9 years 8 months ago #18 by bertkoor
Replied by bertkoor on topic Statistic Others tab - ERROR
Have you tried the webtrees Admin panel - menu Administration - Site Configuration, item Memory Limit.
Give it a value of 512M and save. Then pick menu item PHP Information and search for "memory_limit" (under Core.)
If that still shows 128M, then your hosting provider has limited it indeed.
Just ask politely to lift that limitation, they might raise it for you rather than losing a customer ;-)

stamboom.BertKoor.nl runs on webtrees v1.7.13

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