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TOPIC: No verification email is being sent to new user

No verification email is being sent to new user 3 weeks 3 days ago #1

  • comet48
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No email is being sent to new user to allow them to confirm registration. I receive one telling me that a new user wishes to register, and I also receive a message within webtrees notifying me. What step am I missng in my setup?
I'on 1.7.9.
Thanks,
Ron
Last Edit: 3 weeks 3 days ago by comet48.
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No verification email is being sent to new user 3 weeks 3 days ago #2

  • comet48
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No verification email is being sent to new user 3 weeks 3 days ago #3

  • fisharebest
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Email is diffiuclt.

Thanks to spammers, emails are blocked, deleted, moved to junk-mail folders, etc.

If you are receiving mails, then we can assume your server is sending mail OK.

If your visitor is not receiving email, then it is probably blocked somewhere.

FYI, the webtrees.net server is hosted on Amazon AWS. Some mail clients will accept mail from AWS servers. Some will not. So, I cannot use my own server to reliably send mail. Instead, I use the googlemail SMTP server from a gmail account.

Even with full information about your server and mail configuration, I may not be able to tell you why the mail isn't beling delivered. But if you want to tell us about your mail setup, I'll be happy to give my opinion on it.
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net
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