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TOPIC: [SOLVED] Blank fields on tree settings.

Blank fields on tree settings. 3 weeks 3 days ago #1

  • kouczan
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Hi everyone.
I've installed 1.7.11 version of webtrees. Installation went well, but after I log in my account I cannot reach any of drop down menus. Content is shown but clicking on it gives no reaction. Also box where suppose to be tree options is blank as it is shown on attached file. Any suggestion how to fix it. Server is running PHP 7.2.

Michal

ps. sorry for my English :)

little update: I've installed 2.0.0 version and it works well (anyway it doesn't solve my problem)
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Last Edit: 3 weeks 2 days ago by kouczan.
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Blank fields on tree settings. 3 weeks 2 days ago #2

  • fisharebest
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View the page HTML. (e.g. CTRL-U in your browser). Do you see any errors?

View the asynchronous HTTP requests using the browser developer tools (e.g. CTRL-SHIFT-I in your browser). Do you see any errors?
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net
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Blank fields on tree settings. 3 weeks 2 days ago #3

  • kouczan
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What should I look for?
In HTML view I've found one entry that is highlighted in red (as in attached file).
CTRL-SHIFT-I gives nothing but the thing that is shown on second PrntScrn.
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Blank fields on tree settings. 3 weeks 1 day ago #4

  • fisharebest
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> CTRL-SHIFT-I gives nothing but the thing that is shown on second PrntScrn

See this link for how to use this tool

www.webtrees.net/index.php/en/forum/help...sqlstate-42000#68390
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net
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Blank fields on tree settings. 3 weeks 1 day ago #5

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I did as You said. I attach PrntScrn.
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Last Edit: 3 weeks 1 day ago by kouczan.
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Blank fields on tree settings. 3 weeks 1 day ago #6

  • fisharebest
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Any error messages in

1) webtrees error log
2) webserver error log
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net
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Blank fields on tree settings. 3 weeks 1 day ago #7

  • kouczan
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So I assume that there is a problem with my host server. Could it be any other problem?
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Blank fields on tree settings. 3 weeks 1 day ago #8

  • fisharebest
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We need to find an error message to know what is happening.
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net
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Do you need a web hosting solution for your webtrees site?
If you prefer a host that specialises in webtrees, the following page lists some suppliers able to provide one for you: 

Blank fields on tree settings. 3 weeks 22 hours ago #9

  • fisharebest
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We have found the error. It was in the table wt_log.
ignore_user_abort() has been disabled for security reasons

The webhost has blocked access to this function.

It is not essential. Removing the line (import.php, 42) will fix the problem.
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net
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[SOLVED] Blank fields on tree settings. 3 weeks 8 hours ago #10

  • kouczan
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Problem solved.
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