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New Users Account Request 5 years 4 months ago #1

  • stubbyd
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Maybe I'm being silly but last time I checked webtrees had a section where a new user could request access.

However, this appears to have gone AWOL and I have no idea how to fix it or where.

Suggestions please?

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Last edit: by stubbyd. Reason: spelling

New Users Account Request 5 years 4 months ago #2

  • fisharebest
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Visitors do not register for the *site* - they register for a *tree*.

Their request is sent to the genealogy contact for that tree.

I guess you have set the tree's privacy level to "hide from visitors". If the visitors cannot see the tree, they will not be able to register for it!

You will need to create the new accounts yourself.
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

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New Users Account Request 5 years 4 months ago #3

  • stubbyd
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OK so I follow what you are saying and do excuse my grip of the terminology - though you understood me I guess :) - but how / where do I unhide the site please?

I don't recall seeing that setting and certainly I don't recall making a change to that setting.

Thank you.

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New Users Account Request 5 years 4 months ago #4

  • fisharebest
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Control panel -> Manage family trees -> Privacy
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

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[SOLVED] New Users Account Request 5 years 4 months ago #5

  • stubbyd
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Problem solved.

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