This Help forum is for issues relates to the latest release (1.7.5). For issues related to beta or github version please use their own Help forum.
Before asking for help please read "How to request help" by clicking on that tab above here."
  • Page:
  • 1

TOPIC:

Blank screen after Search 4 years 10 months ago #1

  • Luenissla
  • Luenissla's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 142
Hello,

on the Intallation of the "Bergische Datenpool" datenpool.bvff.de , whre I have webtrees 1.7.6, there is an mystial error:

If I am not logged in, a Search for the name "Bick" will become a blank screen.

If I am logged in (as Admin), the Search worked fine and brings 755 results.

What happened? There is no message in the error-log.
Greetings.
Best regards
Hans-Joachim (Lünenschloß)

Please Log in or Create an account to join the conversation.

Blank screen after Search 4 years 10 months ago #2

  • fisharebest
  • fisharebest's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 14515
For the visitor, there are many more privacy calculations.

I guess that your server does not have enough memory for these calculations.

> There is no message in the error-log.

I guess there will be an error message in the webserver (apache, nginx, IIS) error log.
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

Please Log in or Create an account to join the conversation.

Blank screen after Search 4 years 10 months ago #3

  • bertkoor
  • bertkoor's Avatar
  • Away
  • Platinum Member
  • Platinum Member
  • Greetings from Utrecht, Holland
  • Posts: 2275
Probably the same bug as these:

github.com/fisharebest/webtrees/issues/1053
www.webtrees.net/index.php/en/forum/help...on-logged-out-search
www.webtrees.net/index.php/en/forum/help...-6/31449-fatal-error

You can fix this either by adding missing Death events, or apply a patch in two .php files.
stamboom.BertKoor.nl runs on webtrees v1.7.13

Please Log in or Create an account to join the conversation.

Blank screen after Search 4 years 10 months ago #4

  • fisharebest
  • fisharebest's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 14515
Thanks bert - I forgot about that.

I plan to release a new version, with this fix, at the end of the week.
Greg Roach - This email address is being protected from spambots. You need JavaScript enabled to view it. - fisharebest.webtrees.net

Please Log in or Create an account to join the conversation.

Blank screen after Search 4 years 10 months ago #5

  • Luenissla
  • Luenissla's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 142
Thank You, it works now fine!
Best regards
Hans-Joachim (Lünenschloß)

Please Log in or Create an account to join the conversation.

[SOLVED] Blank screen after Search 4 years 10 months ago #6

  • Luenissla
  • Luenissla's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 142
Problem solved.
Best regards
Hans-Joachim (Lünenschloß)

Please Log in or Create an account to join the conversation.

  • Page:
  • 1
Powered by Kunena Forum