Web based family history software

This Help forum is for issues relates to the latest release (1.7.8). For issues related to beta or github version please use their own Help forum.
Before asking for help please read "How to request help" by clicking on that tab above here."

Solved Setup will not load

  • figi4
  • Topic Author
  • Visitor
  • Visitor
7 years 5 months ago - 7 years 5 months ago #1 by figi4
Setup will not load was created by figi4
Hi! I got all the files uploaded and then went to start setup.
My problem is that the page is blank with the exception for the light blue words "Setup wizard for webtrees" at the top.

Is there something I can do to get this started?

Thanks!

gentree.000webhostapp.com/1/webtrees/
Last edit: 7 years 5 months ago by figi4.

Please Log in or Create an account to join the conversation.

More
7 years 5 months ago #2 by kiwi
Replied by kiwi on topic Setup will not load

figi4 wrote: I got all the files uploaded


Check again. Some files likely failed to upload.

Please Log in or Create an account to join the conversation.

  • figi4
  • Topic Author
  • Visitor
  • Visitor
7 years 5 months ago #3 by figi4
Replied by figi4 on topic Setup will not load
ok, I just have to do it one folder at a time as the large ones time out if I have too many it seems.

Please Log in or Create an account to join the conversation.

  • figi4
  • Topic Author
  • Visitor
  • Visitor
7 years 5 months ago #4 by figi4
Replied by figi4 on topic Setup will not load
I compared the files and all looked good but I re upped them just in case, still get the same problem. What should I try next? Thanks

Please Log in or Create an account to join the conversation.

  • ToyGuy
  • Offline
  • Moderator
  • Moderator
  • Live like it's Christmas every day - Santa Stephen
More
7 years 5 months ago #5 by ToyGuy
Replied by ToyGuy on topic Setup will not load
What does your VIEW SOURCE say? Any error?
Do you have permissions set properly on the files?
Do you have enough memory / resources?
Did you read the WIKI on installation and confirm all those elements?
Do you have a URL?

Santa Stephen the Fabled Santa
Latest webtrees at MyArnolds.com
Hosted by webtreesonline.com , a division of GeneHosts LLC
MacOS 10.6.8, Apache 2.2+, PHP 5.4.16, MySQL 5.5.28

Please Log in or Create an account to join the conversation.

More
7 years 5 months ago #6 by fisharebest
Replied by fisharebest on topic Setup will not load
Your webserver will usually create two log files "error log" and "access log".

There is most likely a helpful message in the "error log".

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

Please Log in or Create an account to join the conversation.

  • figi4
  • Topic Author
  • Visitor
  • Visitor
7 years 5 months ago - 7 years 5 months ago #7 by figi4
Replied by figi4 on topic Setup will not load
I decided to download the installation files again fresh and uploaded to a new directory. It seems to have done the trick.

But for some reason I can't log in to the webtrees. Im using the same info that I entered during setup. Will check that out now.

Thanks so much for helping so quickly!
Last edit: 7 years 5 months ago by figi4.

Please Log in or Create an account to join the conversation.

  • figi4
  • Topic Author
  • Visitor
  • Visitor
7 years 5 months ago #8 by figi4
Replied by figi4 on topic [SOLVED] Setup will not load
Problem solved.

Please Log in or Create an account to join the conversation.

Powered by Kunena Forum
}