Web based family history software

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Question Request New User Account failure

  • impartit
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5 years 6 months ago #1 by impartit
Request New User Account failure was created by impartit
Request fails with error get(Preference) in line 317 of login.php IP address 192.168.0.66

Tried most obvious things but 'no cigar'

Help would be much appreciated

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  • bertkoor
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  • Greetings from Utrecht, Holland
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5 years 6 months ago - 5 years 6 months ago #2 by bertkoor
Replied by bertkoor on topic Request New User Account failure
Code:
317 I18N::init($webmaster->getPreference('language'));

What is the language selected for the owner of the site?
It uses the language as set in the control panel, not the language changed in the browser.

Have you maybe deleted some of the files in the language folder?
You'd better not delete en-GB.po and en-US.po

stamboom.BertKoor.nl runs on webtrees v1.7.13
Last edit: 5 years 6 months ago by bertkoor.

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5 years 6 months ago #3 by fisharebest
Replied by fisharebest on topic Request New User Account failure
(The full/exact error message is always helpful.)

In settings for your family tree, there are entries for "genealogy contact" and "tech support contact".

The new-user requests are sent to the genealogy contact. Perhaps you haven't set a user here?

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

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