Web based family history software

Question Sending a confirmation email to new members

  • adem_genc
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5 months 2 days ago #1 by adem_genc
Hello,
The system automatically sends a confirmation e-mail to new members.
However, since the new member did not receive a confirmation email for some reason, can the admin send a confirmation email again?

webtrees 2.1.16
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5 months 2 days ago #2 by makitso
Replied by makitso on topic Sending a confirmation email to new members
What is the user user ID and email address?
When did they register?

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5 months 22 hours ago #3 by adem_genc
Replied by adem_genc on topic Sending a confirmation email to new members
For my webtrees genealogy site.
I would like to manually send a verification e-mail to the member again in case of problems such as sometimes the members of my family tree cannot see the e-mail or there is an error in the system and the verification e-mail cannot be sent. Is there such a feature in "webtrees"?

webtrees 2.1.16
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MySQL Version: 10.3.37-MariaDB - MariaDB Server

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5 months 14 hours ago #4 by Franz Frese
Replied by Franz Frese on topic Sending a confirmation email to new members
You can simply add a new user , without going throu the e-mail verification process.

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5 months 9 hours ago #5 by fisharebest
Replied by fisharebest on topic Sending a confirmation email to new members
> I would like to manually send a verification e-mail to the member again in case of problems such as sometimes the members of my family tree cannot see the e-mail or there is an error in the system and the verification e-mail cannot be sent. Is there such a feature in "webtrees"?

If the new users sends you an email, then this will confirm that the email is valid.

It is simpler to verify the account yourself (in the control panel) than to get the system to send another email with a link for them to click.

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

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4 months 3 weeks ago #6 by adem_genc
Replied by adem_genc on topic Sending a confirmation email to new members

It is simpler to verify the account yourself (in the control panel) than to get the system to send another email with a link for them to click.
I know this,
The purpose here is to ensure that the member registers with a valid e-mail, so that we can provide it via e-mail for some announcements when necessary.
However, the new member may not be able to see the e-mail coming from the family tree, not everyone is as sensitive to their e-mails as we are, so re-sending may be needed.
 

webtrees 2.1.16
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