Web based family history software

Question Blank page when I try to create media object

  • carlocol
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2 weeks 3 days ago #1 by carlocol
I am using webtrees v 1.7.17.
I am using Control Panel Media menu functions.
I used 'Upload Media Files' to upload a JPG image. 
In 'Manage Media Files' (Unused Files) the image shows up, and all looks correct.
I believe I now have to create a Media Object.
Under Media Objects I click the Create Link - it shows a popup window which is competely blank. View Page Source on this window also shows that is completely blank.

See attached screenshots.

Any help would be greatly appreciated.
 
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2 weeks 3 days ago #2 by Franz Frese
Replied by Franz Frese on topic Blank page when I try to create media object
I would use a current version of webtrees.

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  • bertkoor
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2 weeks 3 days ago - 2 weeks 3 days ago #3 by bertkoor
Replied by bertkoor on topic Blank page when I try to create media object
v1.7 is an old version, but I have used it until recently.

What I never did was use the Control Panel to manage media. It is a needless complex workflow.

Simply edit a fact/event and use the button (or link?) "add media" to upload a new picture or reuse an existing one (by typing its title)
Portraits can be added via the Media tab of persons.

You need to check file size limits prior to uploading. That may be 1mb by default while it is easily much more these days. Search here on the forum on "file upload size limit" for clues.

stamboom.BertKoor.nl runs on webtrees v2.1.20
Last edit: 2 weeks 3 days ago by bertkoor.

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2 weeks 3 days ago #4 by fisharebest
Replied by fisharebest on topic Blank page when I try to create media object
> I would use a current version of webtrees.

:-) This!

Alternatively, try webtrees.net/faq/500/

If it is just a problem with one image, then perhaps it is too large?

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

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  • carlocol
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2 weeks 2 days ago #5 by carlocol
Replied by carlocol on topic Blank page when I try to create media object
Images I tried are quite small (300kB, and 18kB).

I can upload them, but can't make media objects from them.

 

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  • carlocol
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2 weeks 2 days ago #6 by carlocol
Replied by carlocol on topic Blank page when I try to create media object
Yes, I will try to upgrade to new version, but might not be able to do it for a week or 2.

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