Web based family history software

Question Photos

  • ArneMalmen
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2 years 10 months ago #1 by ArneMalmen
Photos was created by ArneMalmen
Hi. On my site arnemalmen.se I have a problem with some photos not being displayed. When I go into the control panel and check in the media setting, I see the image which is then not displayed on my page. Applies to the photo of myself, for example "Bertil Arne Malmén. A few more in my family also lack a photo even though there is one.

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2 years 10 months ago #2 by fisharebest
Replied by fisharebest on topic Photos
> I have a problem with some photos not being displayed

You don't post the URL of your site, and you don't give any details of the problem.

WIthout more information, it is difficult to help you.

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

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2 years 10 months ago #3 by ArneMalmen
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Hi

I wrote Url, but I probably wrote wrong. www.webtrees.arnemalmen.se . I can see in the control panel under the media menu that there is a photo of me there. When I view my default standardpost and the other trees, my photo is not displayed. The same applies to several personal items but not all. I recently uploaded Webrees and I imported a large gedcom file. I could not import the file directly from my computer but I had to transfer it with ftp first. Then I could import the gedcom file.

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2 years 10 months ago #4 by ArneMalmen
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Hello again. I made a new setting where live people should be shown to guests. Then my photo is visible but when I log in it is not visible. You can look at the person Bertil Arne Malmén

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2 years 10 months ago #5 by fisharebest
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> but when I log in it is not visible

What do you see? An empty space? A red square with a number?

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

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2 years 10 months ago #6 by ArneMalmen
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A see a red square with number 404

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2 years 10 months ago #7 by fisharebest
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OK - this means that the file cannot be found.

Go to: Control panel -> Website preferences
Look for the setting "Data folder".
The default value is "data/"

Go to: Control panel -> Family tree -> Preferences
Look for the setting "Media folder"
The default value is "media/"

Go to the media record for this photo.
Look for the filename.
For example "documents/photos/John.jpeg"

Combine these three things: "data/media/documents/photos/John.jpeg"

webtrees will look for the file in this exact location.

The 404 error means that this file does not exist here.

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

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2 years 10 months ago #8 by ArneMalmen
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Thats not the problem. I have 404 message but if i click on the red box with 404 the pictures shows. I can also se all phots if i dont log in. If I log in with for example my admin account some photos not shows, but if i clic on the red 404 my picture shows up. Preferences you wrote about i right. If I look in controlpanel under Media and handle with media all photos are there.
If you sen me a mailadress i can send you a log in to my site.

Arne

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2 years 10 months ago #9 by fisharebest
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> If you sen me a mailadress i can send you a log in to my site.

greg@subaqua.co.uk

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

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2 years 10 months ago - 2 years 10 months ago #10 by fisharebest
Replied by fisharebest on topic Photos
As a visitor, I see the image with a "w" watermark.

When I log in, I see the original image (without a watermark).

So, I guess you fixed the problem?

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net
Last edit: 2 years 10 months ago by fisharebest.

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