Question Version 2.1.13 crashes

Can't find any place to report bugs so posting here. Recent upgrade to 2.1.13 causes a fatal error, stacktrace below (on Ubuntu 18.04 LTS, PHP 7.4):

Error: Class 'Fisharebest\webtrees\Elements\FamilyResidence' not found in /home/mckerracher/public_html/webtrees/app/Gedcom.php:476 Stack trace: #0 /home/mckerracher/public_html/webtrees/app/Gedcom.php(1117): Fisharebest\webtrees\Gedcom->gedcom551Tags() #1 /home/mckerracher/public_html/webtrees/app/Http/Middleware/RegisterGedcomTags.php(52): Fisharebest\webtrees\Gedcom->registerTags() #2 /home/mckerracher/public_html/webtrees/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\webtrees\Http\Middleware\RegisterGedcomTags->process() #3 /home/mckerracher/public_html/webtrees/app/Http/Middleware/LoadRoutes.php(75): Middleland\Dispatcher->handle() #4 /home/mckerracher/public_html/webtrees/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\webtrees\Http\Middleware\LoadRoutes->process() #5 /home/mckerracher/public_html/webtrees/app/Http/Middleware/CheckForNewVersion.php(57): Middleland\Dispatcher->handle() #6 /home/mckerracher/public_html/webtrees/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\webtrees\Http\Middleware\CheckForNewVersion->process() #7 /home/mckerracher/public_html/webtrees/app/Http/Middleware/UseTransaction.php(45): Middleland\Dispatcher->handle() #8 /home/mckerracher/public_html/webtrees/vendor/illuminate/database/Concerns/ManagesTransactions.php(29): Fisharebest\webtrees\Http\Middleware\UseTransaction::Fisharebest\webtrees\Http\Middleware\{closure}() #9 /home/mckerracher/public_html/webtrees/app/Http/Middleware/UseTransaction.php(46): Illuminate\Database\Connection->transaction() #10 /home/mckerracher/public_html/webtrees/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\webtrees\Http\Middleware\UseTransaction->process() #11 /home/mckerracher/public_html/webtrees/app/Http/Middleware/DoHousekeeping.php(73): Middleland\Dispatcher->handle() #12 /home/mckerracher/public_html/webtrees/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\webtrees\Http\Middleware\DoHousekeeping->process() #13 /home/mckerracher/public_html/webtrees/app/Http/Middleware/UseTheme.php(69): Middleland\Dispatcher->handle() #14 /home/mckerracher/public_html/webtrees/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\webtrees\Http\Middleware\UseTheme->process() #15 /home/mckerracher/public_html/webtrees/app/Http/Middleware/CheckForMaintenanceMode.php(51): Middleland\Dispatcher->handle() #16 /home/mckerracher/public_html/webtrees/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\webtrees\Http\Middleware\CheckForMaintenanceMode->process() #17 /home/mckerracher/public_html/webtrees/app/Http/Middleware/UseLanguage.php(71): Middleland\Dispatcher->handle() #18 /home/mckerracher/public_html/webtrees/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\webtrees\Http\Middleware\UseLanguage->process() #19 /home/mckerracher/public_html/webtrees/app/Http/Middleware/UseSession.php(78): Middleland\Dispatcher->handle() #20 /home/mckerracher/public_html/webtrees/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\webtrees\Http\Middleware\UseSession->process() #21 /home/mckerracher/public_html/webtrees/app/Http/Middleware/UpdateDatabaseSchema.php(57): Middleland\Dispatcher->handle() #22 /home/mckerracher/public_html/webtrees/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\webtrees\Http\Middleware\UpdateDatabaseSchema->process() #23 /home/mckerracher/public_html/webtrees/app/Http/Middleware/UseDatabase.php(118): Middleland\Dispatcher->handle() #24 /home/mckerracher/public_html/webtrees/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\webtrees\Http\Middleware\UseDatabase->process() #25 /home/mckerracher/public_html/webtrees/app/Http/Middleware/BadBotBlocker.php(245): Middleland\Dispatcher->handle() #26 /home/mckerracher/public_html/webtrees/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\webtrees\Http\Middleware\BadBotBlocker->process() #27 /home/mckerracher/public_html/webtrees/app/Http/Middleware/CompressResponse.php(73): Middleland\Dispatcher->handle() #28 /home/mckerracher/public_html/webtrees/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\webtrees\Http\Middleware\CompressResponse->process() #29 /home/mckerracher/public_html/webtrees/app/Http/Middleware/ContentLength.php(40): Middleland\Dispatcher->handle() #30 /home/mckerracher/public_html/webtrees/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\webtrees\Http\Middleware\ContentLength->process() #31 /home/mckerracher/public_html/webtrees/vendor/middlewares/client-ip/src/ClientIp.php(65): Middleland\Dispatcher->handle() #32 /home/mckerracher/public_html/webtrees/app/Http/Middleware/ClientIp.php(47): Middlewares\ClientIp->process() #33 /home/mckerracher/public_html/webtrees/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\webtrees\Http\Middleware\ClientIp->process() #34 /home/mckerracher/public_html/webtrees/app/Http/Middleware/HandleExceptions.php(90): Middleland\Dispatcher->handle() #35 /home/mckerracher/public_html/webtrees/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\webtrees\Http\Middleware\HandleExceptions->process() #36 /home/mckerracher/public_html/webtrees/app/Http/Middleware/BaseUrl.php(73): Middleland\Dispatcher->handle() #37 /home/mckerracher/public_html/webtrees/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\webtrees\Http\Middleware\BaseUrl->process() #38 /home/mckerracher/public_html/webtrees/app/Http/Middleware/ReadConfigIni.php(68): Middleland\Dispatcher->handle() #39 /home/mckerracher/public_html/webtrees/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\webtrees\Http\Middleware\ReadConfigIni->process() #40 /home/mckerracher/public_html/webtrees/app/Http/Middleware/SecurityHeaders.php(48): Middleland\Dispatcher->handle() #41 /home/mckerracher/public_html/webtrees/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\webtrees\Http\Middleware\SecurityHeaders->process() #42 /home/mckerracher/public_html/webtrees/app/Http/Middleware/EmitResponse.php(57): Middleland\Dispatcher->handle() #43 /home/mckerracher/public_html/webtrees/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\webtrees\Http\Middleware\EmitResponse->process() #44 /home/mckerracher/public_html/webtrees/vendor/oscarotero/middleland/src/Dispatcher.php(118): Middleland\Dispatcher->handle() #45 /home/mckerracher/public_html/webtrees/app/webtrees.php(275): Middleland\Dispatcher->dispatch() #46 /home/mckerracher/public_html/webtrees/app/webtrees.php(262): Fisharebest\webtrees\webtrees::dispatch() #47 /home/mckerracher/public_html/webtrees/index.php(51): Fisharebest\webtrees\webtrees->httpRequest() #48 {main}

> Error: Class 'Fisharebest\webtrees\Elements\FamilyResidence'

In this release, the "Residence" elements were re-designed to allow for the difference between GEDCOM 5.5.1 and GEDCOM 7.0.

Are you using a custom module that is trying to use this element?
If so, you might want to disable the module until an update is available.

No, it's a vanilla installation.

Rolling it back to the previous version hasn't worked either. I'm getting a server 500 error. Debug log shows:

[Thu Dec 15 17:48:41.598508 2022] [proxy_fcgi:error] [pid 31829:tid 139972594906880] [client 2a00:23c4:80aa:9901:cdc7:66d5:8379:5881:51096] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Class 'Symfony\\Component\\Cache\\Adapter\\ArrayAdapter' not found in /home/mckerracher/public_html/webtrees/app/Factories/CacheFactory.php:51\nStack trace:\n#0 /home/mckerracher/public_html/webtrees/app/webtrees.php(201): Fisharebest\\webtrees\\Factories\\CacheFactory->__construct()\n#1 /home/mckerracher/public_html/webtrees/index.php(46): Fisharebest\\webtrees\\webtrees->bootstrap()\n#2 {main}\n thrown in /home/mckerracher/public_html/webtrees/app/Factories/CacheFactory.php on line 51'
[Thu Dec 15 17:49:09.738390 2022] [proxy_fcgi:error] [pid 31829:tid 139972220765952] [client 114.119.159.216:63335] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Class 'Symfony\\Component\\Cache\\Adapter\\ArrayAdapter' not found in /home/mckerracher/public_html/webtrees/app/Factories/CacheFactory.php:51\nStack trace:\n#0 /home/mckerracher/public_html/webtrees/app/webtrees.php(201): Fisharebest\\webtrees\\Factories\\CacheFactory->__construct()\n#1 /home/mckerracher/public_html/webtrees/index.php(46): Fisharebest\\webtrees\\webtrees->bootstrap()\n#2 {main}\n thrown in /home/mckerracher/public_html/webtrees/app/Factories/CacheFactory.php on line 51', referer: www.mckerracher.net/webtrees/index.php?r...lexander-McKerracher

> Got error 'PHP message: PHP Fatal error: Uncaught Error: Class 'Symfony\\Component\\Cache\\Adapter\\ArrayAdapter' not found

The file vendor/symfony/cache/Adapter/ArrayAdapter.php is either missing or truncated.

It is definitely included in the webtrees-2.1.13.zip release file.

Can you check you copied this file (all files) to the server correctly?

Note: Same issue is reported by several other users here .

@philmck in general, see the "Category header" for this sub-forum: 'Before asking for help please read "Requesting Help and Suggestions" by clicking on that tab above here.'

Do we have to make that text even larger?

Well spotted, thanks. It looks like the whole "cache" folder is missing, probably due to an exception in the backup script, intended to prevent backup of frequently changing and unwanted files. I'm a bit reluctant to override that.

I have three different backups and am taking the opportunity to test restoral, so this is good information. Restoring backup #2 as we speak...

Sorry I missed the github bug link. Putting it in a menu rather than buried in a page would have helped me find it, but I'm not necessarily a typical user and you can't please everyone.

FYI - Backup #2 (completely different system) has just failed for exactly the same reason, this seems to be a common issue.

Update: Backup #3 succeeded, and I also found the download link for the previous version (and bug reporting link) under "Links". I hadn't previously expanded that menu item, sorry. I think I expected it to contain links to other external sites.

@Ric2015

Do we have to make that text even larger?

No need to take this extra step and be sarcastic, belittling another editor. If you were trying to be funny it doesn't come across well.

In any case Greg provided the solution mostly in this thread not the one you linked

In case anyone else is affected by this, it turned out to be a known issue in the file /app/Http/RequestHandlers/UpgradeWizardStep.php. You can download a replacement here.
raw.githubusercontent.com/fisharebest/we...pgradeWizardStep.php