Question Error after migration on an other hosting

Hi,
Webtrees is installed in a sub-repertory of an Joomla!5 install and called in an iframe. As all was ok, I try to install them on an other hosting (same provider). Data are well displayed with direct access to the directory but I cannot go to the page settings. The error is "unable to create a directory /home/xx/xx/webtrees/data"
The repertory data already exists. I changed access to the database in config-ini.php. In the database, i changed index_directory in the table #_site_settings.
In the iframe, nothing displays (I changed the link in the settings of the menu).
What to do ?

Thanks a lot

> The error is "unable to create a directory /home/xx/xx/webtrees/data"

This is a file ownership/permissions error.

Your PHP scripts run as a specific user on the server. Depending on your server configuration, this might be the same as the file owner, a low-privilige user, the webserver's process owner, etc.

Either way, this user does not have write permission to the folder /data

The simplest solution may be to change the permissions to "777". i.e. give read/write access to all users.

Thanks for your reply. I changed the permissions but no change. I also changed the .htaccess to allow for all. No change. I can access to the tree by the direct link, but not in the iframe. And even by the direct link I receive the errot to connect to admin of webtrees. Are there other tables or files to change ?
Or I has to reinstall webtrees directly in the new host ?

Thanks a lot

Hi,

Finally, I installed a new webtrees. But now I have to rebuild the apparence and the settings. Do you think I can copy old files without data directory ? And connect to the old tables in the database ?

Thanks a lot

> Finally, I installed a new webtrees. But now I have to rebuild the apparence and the settings. Do you think I can copy old files without data directory ? And connect to the old tables in the database ?

The /data/ directory contains your media files. You should copy these. The other files are not important.

You can copy the database - or connect to the old database. This will transfer all your old data and settings.

Hi,
Finally I found where was the error : actually this copy of the joomla website is in http but the link to the webtrees iframe was in https. After to have changed that, it seems to work fine.