Question Errors in media content ends up in red icons instead of thumbnails

Hello,

I'm running webtrees in the latest version and experiencing an error quite often during the last weeks. I have a lot pictures of my sources, e.g. old church registers, which are linked to the persons/events and shown with a thumb nail. In the past, I connected all pictures inside a person within the folder "mulimedia", but in the meantime I transfer, piece by piece, from this folder into the correlated events themselves.
By the way: My media are stored within /data/media and sources are stored in data/media/quellen.

When I now enter the single "multimedia" folder, i see quite often that the thumbnail is replaced by a red icon with ".jpg" in black letters in it. When I then gp into the media content itself, everything looks nice, inculding the thumbnail. I have to open then the media definition, change the media file name from e.g. "Taufregister S024" into "Taufregister 024 b", and the thumbnail will be then displayed correctly. Or switching the media type from doument to book has the same effect - changing something seems to repair.
If I switch the correction back to the values before - the fault is coming back.
What is my fault, what am I doing wrong - any idea ?
Thanks for your help,
kind regard, Raimund
 

There will be an HTTP header attached to the ".jpg" image which contains a detailed error message.

If you'd posted a link to your site so I could see one of the red images, I could tell you what it said.

Hi Greg,

thanks for your quick response, I really appreciate - here ist the link to my site with an example, Gabriel Schlichter:

www.dsbsws.de/webtrees/index.php?route=%...Schlichter#tab-media

By the way: - webtrees plus Add-Ons is just great, many thanks to you and the whole team of developers !

Raimund

bis auf 2 medienobjekte ist doch alles im grünen Bereich.
Wo kann denn der Fehler reproduziert werden?
Mit obigem Link auf jeden fall nicht.

 

Hallo Franz,

keine Ahnung - ich habe den Link extra gecheckt bevor ich ihn gepostet habe, da war das rote Viereck noch da.
Wenn ich mich jetzt anmelde und bei Gabriel Schlichter reingehe kriege ich eine echte Fehlermeldung ... sollte ich vielleicht das ganze Paket nochmals neu installieren ?
Macht es Sinn Dich einmal als User bei mir anzulegen damit Du etwas tiefer schauen kannsz ?

Grüße, Raimund

getimagesize(): Error reading from …/app/../data/fib-cache/1-M386[1]-1730146814.jpg! …/modules_v4/jc-fancy-imagebar/FancyImagebarModule.php:621
#0 [internal function]: Fisharebest\Webtrees\Http\Middleware\ErrorHandler->errorHandler(8, 'getimagesize():...', '/var/www/k17490...', 621)
#1 …/modules_v4/jc-fancy-imagebar/FancyImagebarModule.php(621): getimagesize('/var/www/k17490...')
#2 …/modules_v4/jc-fancy-imagebar/FancyImagebarModule.php(420): JustCarmen\Webtrees\Module\FancyImagebar\FancyImagebarModule->loadImage('/var/www/k17490...')
#3 …/modules_v4/jc-fancy-imagebar/FancyImagebarModule.php(260): JustCarmen\Webtrees\Module\FancyImagebar\FancyImagebarModule->fancyImagebar()
#4 …/resources/views/layouts/default.phtml(186): JustCarmen\Webtrees\Module\FancyImagebar\FancyImagebarModule->bodyContent()
#5 [internal function]: Fisharebest\Webtrees\View::{closure}(Object(JustCarmen\Webtrees\Module\FancyImagebar\FancyImagebarModule), '_jc-fancy-image...')
#6 …/vendor/illuminate/collections/Arr.php(609): array_map(Object(Closure), Array, Array)
#7 …/vendor/illuminate/collections/Collection.php(795): Illuminate\Support\Arr::map(Array, Object(Closure))
#8 …/resources/views/layouts/default.phtml(185): Illuminate\Support\Collection->map(Object(Closure))
#9 …/app/View.php(183): include('/var/www/k17490...')
#10 …/app/View.php(278): Fisharebest\Webtrees\View->render()
#11 …/app/Helpers/functions.php(126): Fisharebest\Webtrees\View::make('layouts/default', Array)
#12 …/app/Http/ViewResponseTrait.php(55): view('layouts/default', Array)
#13 …/app/Module/SourceListModule.php(134): Fisharebest\Webtrees\Module\AbstractModule->viewResponse('modules/source-...', Array)
#14 …/app/Http/Middleware/RequestHandler.php(52): Fisharebest\Webtrees\Module\SourceListModule->handle(Object(Nyholm\Psr7\ServerRequest))
#15 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\RequestHandler->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#16 …/modules_v4/vesta_research_suggestions/ResearchSuggestionsModule.php(276): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#17 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Cissee\Webtrees\Module\ResearchSuggestions\ResearchSuggestionsModule->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#18 …/app/Module/HitCountFooterModule.php(149): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#19 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Module\HitCountFooterModule->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#20 …/app/Module/CheckForNewVersion.php(117): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#21 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Module\CheckForNewVersion->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#22 …/app/Http/Middleware/CheckCsrf.php(80): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#23 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\CheckCsrf->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#24 …/vendor/oscarotero/middleland/src/Dispatcher.php(118): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#25 …/app/Http/Middleware/Router.php(168): Middleland\Dispatcher->dispatch(Object(Nyholm\Psr7\ServerRequest))
#26 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\Router->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#27 …/app/Http/Middleware/BootModules.php(58): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#28 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\BootModules->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#29 …/app/Http/Middleware/RegisterGedcomTags.php(54): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#30 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\RegisterGedcomTags->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#31 …/app/Http/Middleware/LoadRoutes.php(75): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#32 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\LoadRoutes->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#33 …/app/Http/Middleware/CheckForNewVersion.php(57): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#34 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\CheckForNewVersion->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#35 …/app/Http/Middleware/UseTransaction.php(45): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#36 …/vendor/illuminate/database/Concerns/ManagesTransactions.php(32): Fisharebest\Webtrees\Http\Middleware\UseTransaction::Fisharebest\Webtrees\Http\Middleware\{closure}(Object(Illuminate\Database\MySqlConnection))
#37 …/app/Http/Middleware/UseTransaction.php(44): Illuminate\Database\Connection->transaction(Object(Closure), 3)
#38 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\UseTransaction->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#39 …/app/Http/Middleware/DoHousekeeping.php(71): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#40 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\DoHousekeeping->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#41 …/app/Http/Middleware/UseTheme.php(66): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#42 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\UseTheme->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#43 …/app/Http/Middleware/CheckForMaintenanceMode.php(51): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#44 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\CheckForMaintenanceMode->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#45 …/app/Http/Middleware/UseLanguage.php(69): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#46 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\UseLanguage->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#47 …/app/Http/Middleware/UseSession.php(79): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#48 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\UseSession->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#49 …/app/Http/Middleware/UpdateDatabaseSchema.php(57): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#50 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\UpdateDatabaseSchema->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#51 …/app/Http/Middleware/UseDatabase.php(60): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#52 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\UseDatabase->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#53 …/app/Http/Middleware/BadBotBlocker.php(308): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#54 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\BadBotBlocker->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#55 …/app/Http/Middleware/CompressResponse.php(71): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#56 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\CompressResponse->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#57 …/app/Http/Middleware/ContentLength.php(40): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#58 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\ContentLength->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#59 …/vendor/middlewares/client-ip/src/ClientIp.php(65): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#60 …/app/Http/Middleware/ClientIp.php(47): Middlewares\ClientIp->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#61 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\ClientIp->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#62 …/app/Http/Middleware/PublicFiles.php(62): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#63 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\PublicFiles->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#64 …/app/Http/Middleware/HandleExceptions.php(89): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#65 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\HandleExceptions->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#66 …/app/Http/Middleware/SecurityHeaders.php(49): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#67 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\SecurityHeaders->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#68 …/app/Http/Middleware/BaseUrl.php(73): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#69 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\BaseUrl->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#70 …/app/Http/Middleware/ReadConfigIni.php(68): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#71 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\ReadConfigIni->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#72 …/app/Http/Middleware/EmitResponse.php(57): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#73 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\EmitResponse->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#74 …/app/Http/Middleware/ErrorHandler.php(38): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#75 …/vendor/oscarotero/middleland/src/Dispatcher.php(136): Fisharebest\Webtrees\Http\Middleware\ErrorHandler->process(Object(Nyholm\Psr7\ServerRequest), Object(Middleland\Dispatcher))
#76 …/vendor/oscarotero/middleland/src/Dispatcher.php(118): Middleland\Dispatcher->handle(Object(Nyholm\Psr7\ServerRequest))
#77 …/app/Webtrees.php(280): Middleland\Dispatcher->dispatch(Object(Nyholm\Psr7\ServerRequest))
#78 …/app/Webtrees.php(251): Fisharebest\Webtrees\Webtrees->httpRequest()
#79 …/index.php(24): Fisharebest\Webtrees\Webtrees->run('cgi-fcgi')
#80 {main}

Wenn ich angemeldet bin sehe ich das in Multimedia, und lediglich der Auszug aus dem Familienregister ist der Familie, nicht der Person zugeordnet. das Taufregister B003 S025 hat das Problem, die Datei selbst habe ich angefügt ...

Grüße, Raimund

also ich kriege keine Fehlermeldung.
I do not get an error message.

see
www.dsbsws.de/webtrees/index.php?route=%...Schlichter#tab-media

may be there is a problem with your computer (caching..., clear cache)?

Grüße aus Eningen u.A. nach Oberboihingen .....

Hello Franz,

thanks to your answer and hint ... I installed now a secondary system new and I don't have any problems in this surrounding.
So I guess it will be the best to reinstall the whole site.

In the secondary system, all media are displayed now correctly, but when I check within the manage media area, I don't see any media file or media object, only if I chose "unused files" - then i see aly may fotos, pages etc., but not connected with media files ...
any idea how to proceed ... ?
Kind regards, Raimund

Wenn ich die Dinge über das Internet richtig sehe, dann besteht kein Grund irgendetwas zu ändern.

Irgendwo ziehst du falsche Schlüsse, aber da kann ich nur raten.

Danke - I deactivates all Add-Ons, it's working fine now. After completing my data work, I'll step back and switch on again step by step ...

Thanks, Raimund

> In the secondary system, all media are displayed now correctly, but when I check within the manage media area, I don't see any media file or media object, only if I chose "unused files" - then i see aly may fotos, pages etc., but not connected with media files

Go to the family-tree preferences.
Find the setting "Media directory". The Ddefault value is "media/".

Change this to something else. e.g. "media2/".

Click save.

Now change it back to the original value. e.g. "media/"

This can often fix problems with files not being found in the manage-media page.