Web based family history software

file Question 403 error

  • Peaches
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1 week 5 days ago - 1 week 5 days ago #116937 by Peaches
403 error was created by Peaches
I am getting the following message when I go to my webpage. I tried different browsers and even a different computer. What is happening?

Forbidden
You don't have permission to access this resource. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request
Last edit: 1 week 5 days ago by Peaches.

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  • bertkoor
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1 week 5 days ago #116938 by bertkoor
Replied by bertkoor on topic 403 error
To me this sounds like a configuration issue with your web server (apache or nginx are popular) which causes this.

Do you have access (via ftp) to the server?
When was the last time you could access?
Are you aware of any recent changes?
Is there a backup of eg the .htaccess filevavailable, so you can compare?
Can you ask your hosting provider for help?

stamboom.BertKoor.nl runs on webtrees v2.2.6

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