Question After upgrade, fact entry line/menu missing
- joseph
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I took a couple of days of from using webtrees since I upgraded it. 1.7.10, to 1.7.16
I went back in today, and I found a bug.
For most of the people, I can not longer add a fact or event. The line with the drop down menu is gone. As well, half of the entries are grayed out. I can still edit the entry if needed, but why is it grayed out?
How can I ungray the entries, and how can I get the enter a new fact line and menu back?
I did have issues when upgrading. UPon the suggestion frm the person helping me, I removed all the folders from the webtree directory except the data folder. Then, I uploaded the new version to the to the webtree directory.
What is causing this, and if I need use the back up, are there any changes to the DB, or can I just replace the files?
Thanks
Joseph
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- fisharebest
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> As well, half of the entries are grayed out.
> I can still edit the entry if needed, but why is it grayed out?
Maybe a screenshot will make it clearer?
Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net
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- joseph
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Here is a screenshot of one of the pages where the add a fact menu is missing.
You also see that some of the current entries are partially grayed out. I can still edit them if needed.
I just can not add new entries.
Thanks for any feedback.
Joseph
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- bertkoor
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- Greetings from Utrecht, Holland
Regarding the missing buttons, we had a similar case.
Are you perhaps hosted on GoDaddy?
See www.webtrees.net/index.php/en/forum/help...-date?start=20#76105
stamboom.BertKoor.nl runs on webtrees v1.7.13
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- joseph
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I am not using godaddy. I am using a home/small business network set up. We use a control panel called ISPConfig to create our emails, domains ftp, database, etc...
If it can help, our PHP is 7.0.
Thanks
Joseph
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- bertkoor
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- Greetings from Utrecht, Holland
Could you share a url perhaps for us to look?
stamboom.BertKoor.nl runs on webtrees v1.7.13
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- joseph
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- fisharebest
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Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net
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- joseph
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In the apache either.
A note about which individuals I can add fact for, it si the my grandparents(the oldest entered so far on the system), and my 2 kids, wife and my youngest sister.
All the rest can not have facts added to them.
Thanks
Jospeh
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- joseph
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Thanks
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- fisharebest
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You can see this in: Control panel -> Server information.
Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net
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- joseph
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It is off.
It is turned off for now.
How do I write the value in php.ini to turn it on?
I found it, but I am not sure how to write :
display_error=on
Thanks
Joseph
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- fisharebest
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You said you were using a package called "ISPConfig" to manage your server.
According to google, there is a PHP configuration section in there somewhere.
You'll need to find this, and add a line
Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net
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- joseph
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It took a bit of exchanges with my ISPConfig forums, but I found out how to turn on th edisplay error in php.ini.
I went back to check look at the phpinfo page to confirm it was on. But, before, I looked at one fo the pages where th eerror was occuring.
Well, the fact entry is workign again on all the pages!!
It magically start working again. Not sure why...
Thanks for your help.
Joseph
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- fisharebest
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Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net
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