Web based family history software

Question Problem with Automatic update to 2.0.4

  • otmar.mayr
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
3 years 10 months ago #1 by otmar.mayr
Problem with Automatic update to 2.0.4 was created by otmar.mayr
I get this Internal Error.

www.verwandten.info / PHP-Version 8.2 / webtrees 2.1.18
Attachments:

Please Log in or Create an account to join the conversation.

More
3 years 10 months ago #2 by fisharebest
Replied by fisharebest on topic Problem with Automatic update to 2.0.4
The error message tells you to look in your webserver (e.g. apache) error logs for more information.

Can you do that...

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

Please Log in or Create an account to join the conversation.

  • otmar.mayr
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
3 years 10 months ago - 3 years 10 months ago #3 by otmar.mayr
Replied by otmar.mayr on topic Problem with Automatic update to 2.0.4
I've no access to error logs, but if an error I should get a error message from webserver. That is on the Webserver enabled.

My Provider meaned, that I should test the update with deactivated .htacces in WT2. But without success. I get the same error, bat no error message from Webserver with eMail.

I could now install the update manually, but I wait of your instruction.

Could that be the reason for the problem?

The PHP extension “intl” is not installed.

www.verwandten.info / PHP-Version 8.2 / webtrees 2.1.18
Last edit: 3 years 10 months ago by otmar.mayr.

Please Log in or Create an account to join the conversation.

More
3 years 10 months ago #4 by fisharebest
Replied by fisharebest on topic Problem with Automatic update to 2.0.4
OK - I will make a guess...

You do not say if that error appeared instantly - or after a long delay.
The timings can indicate different things...

The error is happening when we save the trees to a GEDCOM file.

So I guess that you have a very large tree, and perhaps you ran out of CPU time, or disk space or ....

> I could now install the update manually, but I wait of your instruction.

If the problem is CPU time, then perhaps try again when your server is not so busy.

If this fails, then a manual upgrade is your only option.

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

Please Log in or Create an account to join the conversation.

  • otmar.mayr
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
3 years 10 months ago #5 by otmar.mayr
Replied by otmar.mayr on topic Problem with Automatic update to 2.0.4
The Update makes a copy of the dedcom and after copying of the wt2-data after ca. 5 minutes is end, I get this error.

WT 2.0.3 works and nothing has changed in the settings:

max_execution_time 600
memory_limit 512 MB
The family tree size has not changed.

So it must be related with WT 2.0.4.

www.verwandten.info / PHP-Version 8.2 / webtrees 2.1.18

Please Log in or Create an account to join the conversation.

Powered by Kunena Forum
}