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Question [SOLVED] notification admin about new user

  • marhau
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7 years 1 month ago #1 by marhau
notification admin about new user was created by marhau
Hello!

Is it possible to enable notify the administrator by e-mail about the new user registration in the webtrees 1.7.7?

Regards
MH

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  • bertkoor
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7 years 1 month ago #2 by bertkoor
Replied by bertkoor on topic notification admin about new user
I think this is already in place.
A new user must be approved by the admin (or is there a config switch to skip that step?) and (s)he receives an email notificaction about that.

stamboom.BertKoor.nl runs on webtrees v1.7.13

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7 years 1 month ago #3 by fisharebest
Replied by fisharebest on topic notification admin about new user
Yes - this happens automatically.

If you do not receive emails, then perhaps you need to check your email/SMTP settings?

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

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  • marhau
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7 years 1 month ago #4 by marhau
Replied by marhau on topic notification admin about new user
The user receives an e-mail.
I would like to e-mail about the new registration received an administrator.

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7 years 1 month ago #5 by fisharebest
Replied by fisharebest on topic notification admin about new user
> I would like to e-mail about the new registration received an administrator.

The email is sent to the "Genealogy contact" for the tree.

You can set this in Control panel -> Manage family trees -> Preferences

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

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  • marhau
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7 years 1 month ago #6 by marhau
Replied by marhau on topic notification admin about new user
Unfortunately, it does not work.
e-mail is sent from the "Genealogy contact" to the new user.
The administrator is not informed of the registration by e-mail.
Letter about it is not sent to the "contact genealogy."

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7 years 1 month ago #7 by Shemwell
Replied by Shemwell on topic notification admin about new user
Works fine for me, it's entered in... Control panel -> Manage family trees -> Preferences- > Contact information -> webtrees reply address

Barry

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7 years 1 month ago #8 by fisharebest
Replied by fisharebest on topic notification admin about new user
If there are no errors in your webtrees error log, then I guess that the email *WAS* sent.

Sending an email does not guarantee that it will be received. There are spam-filters, black-lists, etc.

Some mail providers will not accept mail sent by web-hosts, etc.

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

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  • marhau
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7 years 1 month ago #9 by marhau
Replied by marhau on topic notification admin about new user
It's a bit strange that from the "webtrees reply address" reach e-mails about registration.
Also come messages to users.
Administrator did not receive e-mails.
The SPAM folder is empty.
Administrator did not receive return of e-mails.

Where can I find the "webtrees error log"?

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7 years 1 month ago #10 by fisharebest
Replied by fisharebest on topic notification admin about new user
> Also come messages to users.
> Administrator did not receive e-mails.

So webtrees can send email to everybody except you?

> The SPAM folder is empty.

Gmail will delete "obvious" spam, and moves "possible" spam to the spam folder.

> Administrator did not receive return of e-mails.

If your server is on a blacklist, then your mail may be dropped silently without being returned.
For example, many mail servers will silently drop all mail that is sent from server-farms, such
as Amazon, Linode, Rackspace, etc.

There are lots of reasons why mail is not delivered.

> Where can I find the "webtrees error log"?

Control panel -> Website -> Website logs

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

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  • marhau
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7 years 1 month ago #11 by marhau
Replied by marhau on topic notification admin about new user
Thank you.
In the log, there is no information about sent e-mails.
There is only

Code:
Login: Admin/M H User registration requested for: XYZ User XYZ verified their email address Logout: Admin/M H

OK, I'll try to set up an account on another server and see if it works.
Which server do you propose?

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7 years 1 month ago #12 by fisharebest
Replied by fisharebest on topic notification admin about new user
> In the log, there is no information about sent e-mails.

Then I guess the mail was sent without error.

> Which server do you propose?

Many people use a google account to send mail using SMTP.
I find it reliable.

Greg Roach - greg@subaqua.co.uk - @fisharebest@phpc.social - fisharebest.webtrees.net

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  • marhau
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7 years 1 month ago #13 by marhau
Replied by marhau on topic notification admin about new user
I checked on a simple server t.pl.
Set [account admin]@t.pl in webtrees.
Registration e-mail reaches to the user.
There is no e-mail on account [account admin]@t.pl.

E-mail sent from webmail from [account admin]@t.pl to [account admin]@t.pl is provided.

OK, I'll try with a google account.

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  • marhau
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7 years 1 month ago #14 by marhau
Replied by marhau on topic notification admin about new user
I'm very sorry. My mistake.
The "Genealogy contact" works well, except that there is given only a name, not an e-mail.
The e-mail is taken from Control Panel -> Users -> User Administration -> E-mail address specific to the Admin.
All the time I looked at e-mail "reply address webtrees".
Everything works well.
Thank you very much for your help.
Regards

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  • marhau
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7 years 1 month ago #15 by marhau
Replied by marhau on topic [SOLVED] notification admin about new user
Problem solved.

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